Not Harmful /Scan Results Notifications

[TheBeast]

Good morning all,

V3.6.1.3

This has been driving me mad for for the past couple of days and to be honest this has been happening since you removed the Call Protection feature, I am constantly getting the Onedrive and Cloudgateway notifications popping up, as soon as I remove them they come back again and again Hmmm.

Version 3.5.1.2 was never a problem but after that removal of the call protection that's when these issues started happening, I'm starting to think that this is a Bug within the software releases, I had stopped using Malwarebytes a while back because of this but I thought I'd look into this again with another handset but this issue for me is still here.

I've attached all the screenshots for you all to see.

Many Thanks in advance if this issue does get resolved for me.

[MAM]

Hello,

well i can´t not help you in this issue, but i have a question.....

This question is @ for all here:

Can you explain me, why you have you a NEWER version of Malwarebytes for mobile as me ?

I have here, under Android 7.01 (?) the version 3.6.0.7 And you have the 3.6.1.3.

That is strange.

MAM

[mbam_mtbr]

Hi @TheBeast,

This is a known issue that we are diligently working on resolving.  We apologize for the inconvenience.

Nathan

[TheBeast]

On 4/8/2019 at 6:17 PM, MAM said:

Hello,

well i can´t not help you in this issue, but i have a question.....

This question is @ for all here:

Can you explain me, why you have you a NEWER version of Malwarebytes for mobile as me ?

I have here, under Android 7.01 (?) the version 3.6.0.7 And you have the 3.6.1.3.

That is strange.

MAM

Hi, 

I'm assuming that you installed yours via the Google Playstore to which if so then you need to check in the settings under my apps and games to make sure all your apps are upto date if there are then yours should be the same version as mine, I'd suggest uninstalling and reinstalling of the app. 

Hope this helps. 👍 

Let me know how you get on. 👍 

[TheBeast]

12 hours ago, mbam_mtbr said:

Hi @TheBeast,

This is a known issue that we are diligently working on resolving.  We apologize for the inconvenience.

Nathan

Hi, 

Thanks for getting back to me regarding my issue, I don't suppose you have a rough time frame for the fix to this as I'm having to switch off the notifications to stop this happening as it was driving me nuts. 

Many Thanks. 

[mbam_mtbr]

Hi @TheBeast,

Timeline: ASAP

Our developers are on the case.  Hoping to have a solution as soon as we can.  Sorry this isn't more exact.

Nathan

[MAM]

On 4/9/2019 at 10:11 PM, TheBeast said:

Hi, 

I'm assuming that you installed yours via the Google Playstore to which if so then you need to check in the settings under my apps and games to make sure all your apps are upto date if there are then yours should be the same version as mine, I'd suggest uninstalling and reinstalling of the app. 

Hope this helps. 👍 

Let me know how you get on. 👍 

 

Hello,

well now to Day is the NEW uppdate by me a also arived.

MAM

[MAM]

Hello,

 

problem now solved for me. The version issue.

MAM