Jump to content
Fandango68

Android 7 - Service stops when screen locks

Recommended Posts

I own a HTC One A9 phone, and the full paid version of MalwareBytes for Android phones (yes with latest updates).

For some reason, when ever my screen goes to sleep, within 15seconds, the SERVICES settings shows "Malwarebytes Safe Browsing Scanner" as OFF.

I keep turning it back ON, but as soon as the screen darkens, and I unlock my phone, the service is OFF. It doesn't happen when I lock my phone via the Power button.

I have given the app full permissions and also System permissions. The downside is, if I remove the timeout on my screen is massive battery drain for one, and also it heats up too much. So the screen saver has to stay on.

Any suggestions please?

Share this post


Link to post
Share on other sites

@Fandango68

I see you already checked this post and thanks for your reply there.

 

To better understand the problem, do you mind sharing some screenshot or screen recording with us?

 

Share this post


Link to post
Share on other sites

Hi Vabados

I think I've resolved it. I usually ignore the MB warning about my phone having the developer settings available. I haven't needed it for a while, so I've gone with MB's suggestion to turn it off. Voila! The Services option for browser protection stays on! I've locked the screen, turned phone off and on, and the settings now stays on. Thanks guys.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.