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Can only connect to Youtube, Google, after RogueKiller scan.

Muradomar24
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Muradomar24

Muradomar24

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So a few days ago I ran a rogue killer scan and it found a malicious file so I decided to remove it. I then rebooted my laptop and opened up google chrome to a random site and I couldnt connect. It says "This site can't be reached". I later discovered that I can only connect to google owned sites such as youtube, google search. I have tried every scan imaginable (malwarebytes, rkill, tdsskiller, hitman pro, the list goes on) but i still have the same problem. I ran a farbar service scanner and it says

 

Localhost is accessible.

LAN connected.
Attempt to access Google IP returned error. Google IP is unreachable
Attempt to access Google.com returned error: Google.com is unreachable
Attempt to access Yahoo.com returned error: Yahoo.com is unreachable
 
Don't really know what to do at this point and I don't want to reinstall because I have a lot of stuff on my laptop. I will attach my roguekiller scan report and Farbar Service scan results below hopefully this gets resolved soon.

rogue killer scan.txt FSS.txt

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AdvancedSetup

AdvancedSetup

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Hello @Muradomar24 and :welcome:

 

Please run the following steps and post back the logs as an attachment when ready.

STEP 01

  • If you're already running Malwarebytes 3 then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • If you don't have Malwarebytes 3 installed yet please download it from here and install it.
  • Once installed then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • Once the scan is completed click on the Export Summary button and save the file as a Text file to your desktop or other location you can find, and attach that log on your next reply.
  • If Malwarebytes won't run then please skip to the next step and let me know on your next reply.

STEP 02

Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

  • Right-click on the program and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Accept the Terms of use.
  • Wait until the database is updated.
  • Click Scan Now.
  • When finished, please click Clean & Repair.
  • Your PC should reboot now if any items were found.
  • After reboot, a log file will be opened. Copy its content into your next reply.

 

RESTART THE COMPUTER Before running Step 3

STEP 03
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here.
  • Please attach the Additions.txt log to your reply as well.

 

Thanks

Ron

 

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Muradomar24

Muradomar24

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6 hours ago, AdvancedSetup said:

Hello @Muradomar24 and :welcome:

 

Please run the following steps and post back the logs as an attachment when ready.

STEP 01

  • If you're already running Malwarebytes 3 then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • If you don't have Malwarebytes 3 installed yet please download it from here and install it.
  • Once installed then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • Once the scan is completed click on the Export Summary button and save the file as a Text file to your desktop or other location you can find, and attach that log on your next reply.
  • If Malwarebytes won't run then please skip to the next step and let me know on your next reply.

STEP 02

Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

  • Right-click on the program and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Accept the Terms of use.
  • Wait until the database is updated.
  • Click Scan Now.
  • When finished, please click Clean & Repair.
  • Your PC should reboot now if any items were found.
  • After reboot, a log file will be opened. Copy its content into your next reply.

 

RESTART THE COMPUTER Before running Step 3

STEP 03
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here.
  • Please attach the Additions.txt log to your reply as well.

 

Thanks

Ron

 

Here are my results...

Malwarebytes scan.txt AdwCleaner[S06].txt FRST.txt Addition.txt

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AdvancedSetup

AdvancedSetup

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You have an old compromised version of Java. Please uninstall Java and if you really have to have it then make sure you keep it up to date and only get it from https://java.com

Okay, just noticed this in your logs.
Tweaking.com - Windows Repair Tray Icon

This to me is a last ditch repair when all other avenues of fixing the computer have failed. If you really have the means and time to do so I would highly recommend you back up your personal data and do a Factory Restore or Format and reinstall Windows. The fact that you've had to run this tool indicates the computer either has or has had extreme damage done to it.

I will try to assist you in fixing the computer if possible but please uninstall Tweaking and do not use tools like this except as a last resort.

For now, please temporarily uninstall all iObit software.

Please reconsider and stop using programs like Frostwire. These are Peer2Peer software packages really designed to steal software, both illegal and potentially dangerous to your system.

Please uninstall McAfee Security Scan Plus

You appear to be using some program to lock folder access. "Controlled Folder Access blocked" please temporarily disable that feature.

Please temporarily disable your RAM Disk.

Please uninstall RogueKiller

***************************************

 

Once you have completed the above, please run the repair below. Make sure you create a NEW System Restore Point

 

Please download the attached fixlist.txt file and save it to the Desktop.
NOTE. It's important that both files, FRST or FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

fixlist.txt

Thanks

Ron

 

 

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AdvancedSetup

AdvancedSetup

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Please download MiniToolBox save it to your desktop and run it.

Checkmark the following check-boxes:

  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size.
  • List Minidump Files


Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using Reset FF Proxy Settings option Firefox should be closed.

 

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Okay, please run the following. It will try to fix any store corruption and check OS files.

 

Please download the attached fixlist.txt file and save it to the Desktop.
NOTE. It's important that both files, FRST or FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

fixlist.txt

Ron

 

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AdvancedSetup

AdvancedSetup

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Let's try resetting your router. There are corrupted files but without an Internet connection, it will be difficult to correct.

Please review the following website and read it before continuing and then do a Hard Reset back to Factory Defaults for your router.
This information is only for resetting the router DO NOT erase, install, or update the firmware, just reset your router to factory defaults.

Reset And Reboot

Hard reset or 30/30/30

 

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AdvancedSetup

AdvancedSetup

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Overall looks pretty good in the logs.

Create a new System Restore Point for the system. Also, make sure you're backing up your data.

Take care and have a great week

 

Help Secure your browsers

Please install uBlock Origin for your browsers to better protect your system

FireFox, Chrome, Opera , Safari, Microsoft Edge
AdBlock for Internet Explorer

Follow-up Reading

Everything you need to know about cybercrime
10 easy ways to prevent malware infection 
Keep your data backed up

 

Thank you for choosing Malwarebytes
 

Ron

 

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AdvancedSetup

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Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Thanks

 

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