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Super "Protection System" that disables everything.


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We have been battling an unknown, probably new scareware that can:

- disables and hijacks the popular virus and maleware programs, including malwarebytes... seems to impersonate McAfee.

- stops hijackthis from running even if the name is changed

- stops the recovery process- so we can't recover to an earlier time

- otherwise, locks the system until we respond affirmatively to it's requests

- looks like "Protection System" but none of the above behaviors have been reported. Articles describing the objects associated with this could not be found.

We finally had to break its back by using linux and then reloading the operating system from scratch.

I couldn't attach a symtoms file, but I have a word document with pictures and videos of what happens.

Thank you.

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Hi and welcome to the forum! :rolleyes:

Please read and follow ALL the instructions below. Thanks!

Scan and post logs - read note at bottom in green

If you're having Malware related issues with your computer that you're unable to resolve.

1. Please read and follow the instructions provided here: I'm infected - What do I do now?

2. If needed please post your logs in a NEW topic here:Malware Removal - HijackThis Logs

3. When posting logs please do not use any Quote, Code, or other tags. Please copy/paste directly into your post and do not attach files unless requested.

* Please do not post any logs in the General forum. We do not work on any logs posted in the General forum.

* Please do not install any software or use any removal/scanning tool except for those you're requested to run by the Helper that will assist you.

* Using these other tools often makes the cleanup task more difficult and time consuming.

* If you have already submitted for assistance at one of the other support sites on the Internet then you should not post a new log here, you should stay working with the Helper from that site until the issue is resolved.

* Do not assume you're clean because you don't see something in the logs. Please wait until the person assisting you provides feedback.

* There are often many others that require assistance as well, so please be patient. If no one has responded within 48 hours then please go ahead and post a request for review

* NOTE: If for some reason you're unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can

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