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Malwarebytes - one of the modules causes crashes in another program Driver Genius 19
 

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Loading unloaded module list
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This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(1248.124c): Unknown exception - code c000041d (first/second chance not available)
eax=fffffffe ebx=000300aa ecx=00000000 edx=00000000 esi=0000a918 edi=00000000
eip=7614269a esp=0018d2b0 ebp=0018d2c8 iopl=0         nv up ei pl zr na pe nc
cs=0023  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00000246
user32!NtUserSetWindowRgn+0x15:
7614269a 83c404          add     esp,4
0:000> !analyze -v
*******************************************************************************
*                                                                             *
*                        Exception Analysis                                   *
*                                                                             *
*******************************************************************************

*** ERROR: Symbol file could not be found.  Defaulted to export symbols for CodejockCommandBars.ocx - 
Unable to load image C:\Windows\System32\msvbvm60.dll, Win32 error 0n2
*** WARNING: Unable to verify timestamp for msvbvm60.dll
*** ERROR: Module load completed but symbols could not be loaded for msvbvm60.dll
*** ERROR: Module load completed but symbols could not be loaded for DriverGenius.exe
GetUrlPageData2 (WinHttp) failed: 12002.

DUMP_CLASS: 2

DUMP_QUALIFIER: 400

CONTEXT:  (.ecxr)
eax=fffffffe ebx=000300aa ecx=00000000 edx=00000000 esi=0000a918 edi=00000000
eip=7614269a esp=0018d2b0 ebp=0018d2c8 iopl=0         nv up ei pl zr na pe nc
cs=0023  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00000246
user32!NtUserSetWindowRgn+0x15:
7614269a 83c404          add     esp,4
Resetting default scope

FAULTING_IP: 
+0
74ac4eb9 41              inc     ecx

EXCEPTION_RECORD:  (.exr -1)
ExceptionAddress: 74ac4eb9
   ExceptionCode: c000041d
  ExceptionFlags: 00000001
NumberParameters: 0

PROCESS_NAME:  DriverGenius.exe

ERROR_CODE: (NTSTATUS) 0xc000041d - <Unable to get error code text>

EXCEPTION_CODE: (NTSTATUS) 0xc000041d - <Unable to get error code text>

EXCEPTION_CODE_STR:  c000041d

WATSON_BKT_PROCSTAMP:  5c7655fd

WATSON_BKT_PROCVER:  19.0.0.141

PROCESS_VER_PRODUCT:  Driver Genius

WATSON_BKT_MODULE:  unknown

WATSON_BKT_MODVER:  0.0.0.0

WATSON_BKT_MODOFFSET:  74ac4eb9

WATSON_BKT_MODSTAMP:  bbbbbbb4

BUILD_VERSION_STRING:  6.1.7601.24358 (win7sp1_ldr_escrow.190208-1418)

MODLIST_WITH_TSCHKSUM_HASH:  13cd66af50b898233d8daa870a15c3e172741cbe

MODLIST_SHA1_HASH:  548e6a39c02a7fd4f25de36f63059534a1cb68bd

NTGLOBALFLAG:  0

APPLICATION_VERIFIER_FLAGS:  0

DUMP_FLAGS:  94

DUMP_TYPE:  1

ANALYSIS_SESSION_HOST:  KOMPUTER

ANALYSIS_SESSION_TIME:  03-15-2019 10:55:24.0374

ANALYSIS_VERSION: 10.0.16299.15 amd64fre

LAST_CONTROL_TRANSFER:  from 7614266a to 7614269a

THREAD_ATTRIBUTES: 
ADDITIONAL_DEBUG_TEXT:  Followup set based on attribute [Heap_Error_Type] from Frame:[0] on thread:[PSEUDO_THREAD] ; Followup set based on attribute [Is_ChosenCrashFollowupThread] from Frame:[0] on thread:[PSEUDO_THREAD]

FAULTING_THREAD:  ffffffff

THREAD_SHA1_HASH_MOD_FUNC:  da137033e757f9c227ac24440f1dd33a46bae968

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  f158da5cd714a1cca9d8e7f6c80daa8baca9e50c

OS_LOCALE:  PLK

PROBLEM_CLASSES: 

    ID:     [0n309]
    Type:   [@APPLICATION_FAULT_STRING]
    Class:  Primary
    Scope:  DEFAULT_BUCKET_ID (Failure Bucket ID prefix)
            BUCKET_ID
    Name:   Omit
    Data:   Add
            String: [FATAL_USER_CALLBACK_EXCEPTION]
    PID:    [Unspecified]
    TID:    [Unspecified]
    Frame:  [0]

    ID:     [0n249]
    Type:   [ACTIONABLE]
    Class:  Addendum
    Scope:  DEFAULT_BUCKET_ID (Failure Bucket ID prefix)
            BUCKET_ID
    Name:   Add
    Data:   Add
            String: [BlockNotBusy]
    PID:    [Unspecified]
    TID:    [Unspecified]
    Frame:  [0]

BUGCHECK_STR:  FATAL_USER_CALLBACK_EXCEPTION_ACTIONABLE_BlockNotBusy

DEFAULT_BUCKET_ID:  FATAL_USER_CALLBACK_EXCEPTION_ACTIONABLE_BlockNotBusy

PRIMARY_PROBLEM_CLASS:  FATAL_USER_CALLBACK_EXCEPTION

STACK_TEXT:  
00000000 00000000 msvbvm60!unknown_function+0x0


THREAD_SHA1_HASH_MOD:  0cef3d9fcecdb389af592595886bd1fbb7665ed3

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  msvbvm60!unknown_function

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: msvbvm60

IMAGE_NAME:  msvbvm60.dll

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bda6c

STACK_COMMAND:  .ecxr ; kb ; !heap ; ** Pseudo Context ** ManagedPseudo ** Value: 181db1c0 ** ; kb

BUCKET_ID:  FATAL_USER_CALLBACK_EXCEPTION_ACTIONABLE_BlockNotBusy_msvbvm60!unknown_function

FAILURE_EXCEPTION_CODE:  c000041d

FAILURE_IMAGE_NAME:  msvbvm60.dll

BUCKET_ID_IMAGE_STR:  msvbvm60.dll

FAILURE_MODULE_NAME:  msvbvm60

BUCKET_ID_MODULE_STR:  msvbvm60

FAILURE_FUNCTION_NAME:  unknown_function

BUCKET_ID_FUNCTION_STR:  unknown_function

BUCKET_ID_OFFSET:  0

BUCKET_ID_MODTIMEDATESTAMP:  4a5bda6c

BUCKET_ID_MODCHECKSUM:  15cf86

BUCKET_ID_MODVER_STR:  6.0.98.15

BUCKET_ID_PREFIX_STR:  FATAL_USER_CALLBACK_EXCEPTION_ACTIONABLE_BlockNotBusy_

FAILURE_PROBLEM_CLASS:  FATAL_USER_CALLBACK_EXCEPTION

FAILURE_SYMBOL_NAME:  msvbvm60.dll!unknown_function

FAILURE_BUCKET_ID:  FATAL_USER_CALLBACK_EXCEPTION_ACTIONABLE_BlockNotBusy_c000041d_msvbvm60.dll!unknown_function

WATSON_STAGEONE_URL:  http://watson.microsoft.com/StageOne/DriverGenius.exe/19.0.0.141/5c7655fd/unknown/0.0.0.0/bbbbbbb4/c000041d/74ac4eb9.htm?Retriage=1

TARGET_TIME:  2019-03-12T08:23:12.000Z

OSBUILD:  7601

OSSERVICEPACK:  24358

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  256

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x86

OSNAME:  Windows 7

OSEDITION:  Windows 7 WinNt (Service Pack 1) SingleUserTS

USER_LCID:  0

OSBUILD_TIMESTAMP:  2019-02-09 01:16:11

BUILDDATESTAMP_STR:  190208-1418

BUILDLAB_STR:  win7sp1_ldr_escrow

BUILDOSVER_STR:  6.1.7601.24358

ANALYSIS_SESSION_ELAPSED_TIME:  f9f0

ANALYSIS_SOURCE:  UM

FAILURE_ID_HASH_STRING:  um:fatal_user_callback_exception_actionable_blocknotbusy_c000041d_msvbvm60.dll!unknown_function

FAILURE_ID_HASH:  {869e77e4-389b-a658-2129-3e516bf0b981}

Followup:     MachineOwner
---------

0:000> lmvm msvbvm60
Browse full module list
start    end        module name
72940000 72a93000   msvbvm60 T (no symbols)           
    Loaded symbol image file: msvbvm60.dll
    Image path: C:\Windows\System32\msvbvm60.dll
    Image name: msvbvm60.dll
    Browse all global symbols  functions  data
    Timestamp:        Tue Jul 14 03:07:56 2009 (4A5BDA6C)
    CheckSum:         0015CF86
    ImageSize:        00153000
    File version:     6.0.98.15
    Product version:  6.0.98.15
    File flags:       0 (Mask 3F)
    File OS:          4 Unknown Win32
    File type:        2.0 Dll
    File date:        00000000.00000000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
0:000> lmvm msvbvm60
Browse full module list
start    end        module name
72940000 72a93000   msvbvm60 T (no symbols)           
    Loaded symbol image file: msvbvm60.dll
    Image path: C:\Windows\System32\msvbvm60.dll
    Image name: msvbvm60.dll
    Browse all global symbols  functions  data
    Timestamp:        Tue Jul 14 03:07:56 2009 (4A5BDA6C)
    CheckSum:         0015CF86
    ImageSize:        00153000
    File version:     6.0.98.15
    Product version:  6.0.98.15
    File flags:       0 (Mask 3F)
    File OS:          4 Unknown Win32
    File type:        2.0 Dll
    File date:        00000000.00000000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

 

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Reproduce: Możesz pobrać Antimalwarebytes i Driver Genius 19 w wersji próbnej, jeśli się pojawi, spróbuj zamknąć aplikację na tacy systemowej. Pojawi się awaria / awaria.

 

Całkowicie odinstalowałem MBAM i problem nie występuje.
Nie będę już instalował problematycznego produktu MBAM.
Czy możesz polecić mi inny, lepszy skaner antywirusowy?

 

 

 

Reproduce: You can download Antimalwarebytes and Driver Genius 19 in the trial version, if it appears, try closing the application on the system tray. A failure / malfunction will appear.

 

I completely uninstalled MBAM and the problem does not occur.
I will no longer install the problematic MBAM product.
Can you recommend me another, better antivirus scanner?

 

Edited by AdvancedSetup
added the English translation
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