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EthicalPrivate

EPP D&D Tool Showing other business network

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Hi Guys,

Our MSP partner try to rollout a new setup of Malwarebytes to another business, but when I run the network discovery tool it is coming up with connections from the first business that we did, as shown in below screenshot These are completely different businesses, different sites, different states, no VPN connections between them. I am connecting to the server using RDP, so no residual connection on my end. Please let me know what is going wrong here.

D&D tool is installed locally on the customer server and there's no other connection to the other business displayed.

AD Scan is not going to be feasible for this particular business as they have several machines which are not connected to the domain.

tech.png

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Hi @EthicalPrivate, can I have you unhide system files/folders and look for a folder called MBDDBin on the desktop? If it is there without the D&D tool running, delete it, and then grab a new download of the tool from the cloud portal and run it again.

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@EthicalPrivate another idea was brought up by the D&D tool uses your DNS to resolve that address, this could also be an issue with the DNS cache. Try an IPCONFIG /flushdns to reset that and see if it can help.

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