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Hello, a few weeks ago my brother had downloaded a "csgo hack" onto my PC. I allowed him to play. I had this application open and ready to use. Windows kept sending me a warning and of it automatically quarantining the Trojans. But it wasnt helping. There were 2 applications called "letsee1.0" and the same name but in a 2.0 variant. I deleted the 1.0 I believe, but upon deleting the other, my PC crashed. I loaded back up normally, but tool a bit longer than usual. Signed in and it gave me a black screen then blue screen sayin "checking updates". After that I knew I was screwed. I know the virus basics and how to retract them, i.e going into safe mode and using antivirus apps. Completely wiping my HDD(s) and using another computer for an OS boot. But I cant do any of those. Scenario 1. I would go to wipe my hard drives but every time whether it was full wipe or restore back to last known download, it would always say "there isnt enough storage in your harddrive" or "process could not be completed" I have two 2TB hard drives and a 500gb ssd as well as a 250gb M.2.

Scenario 2. I go to any of the safe mode options and it would try to boot it up but it always says "failed to boot into safe mode, try using another boot method"

And I have that much storage, more than your average person whomst has a PC. My OS is valid and not pirated, so to me this makes no sense.

To be more clear if you didnt get what I said I will be more in depth here:

When I turn on my PC it loads MSI bios screen, then goes to running windows, THEN running diagnostics. Which from there goes to the options/troubleshooting area of the diagnostics. This happens EVERY time I turn my PC on. 

I've tried to do the download the OS on another PC and redo all that, but that dosnt work at all. And I cant boof info safe mode. I wanna fix this PC before I make the decision to buy a new one, instead of wasting money on something that can be fixed. I believe there is a way. I hope there are gonna be a lot of people responding and trying to help cause using the windows forums was the worst. Takes for ever to respond and when someone does, it's a stupid troubleshoot I already know about then when explained they leave it there as if im not there. As of the matter, I would try to use another PC or laptop get a USB and download a bootable virus cleaner but I cant get into safe mode to do that. Thanks for your help if any!

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On 3/12/2019 at 12:35 AM, AdvancedSetup said:

Thank you SO MUCH for the help! I'm in the process of getting into my desktop! I'm in it now as we speak! The clean installation of W10 worked. I hated a problem with the drive not being set to GTP, but that was an easy fix! I'm now on it and going to install the new antivirus software I have bought from malwarebytes! I lost all my files but it gave my PC in full back, I can just re download those files and enjoy myself again! Thanks a bunch Ron!

Cole ❤️

 

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18 hours ago, AdvancedSetup said:

Great, glad you were able to get back in. Let me know if you need anything else or still need to scan for any possible malware

Ron

 

Will do! Again great thanks to do you Ron! I scanned for possible malware, spyware, and malwarebytes didnt find anything, hope you have a wonderful day and start of spring!

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The same for you. Thank you again.

 

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Glad we could help.

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