ESET outgoing ICMP

[remco1745]

Follow-up of https://forums.malwarebytes.com/topic/242380-urlsearchhooks-and-outgoing-icmp/

Unfortunately there are new warnings for the ICMP again, to the same IP addresses. 
MBAM and ESET don't give virus warnings after scanning.

Thanks in advance.

 

Addition.txt FRST.txt

[AdvancedSetup]

Hello @remco1745

Please follow the directions below and let me know if that corrects the issue or not.

 

Thanks

Ron

 

[remco1745]

The sync is turned off. After closing Chrome and scanning, Malwarebytes didn't find anything (see attachment).

So I think it isn't solved yet..

1.txt

[AdvancedSetup]

Please run the following steps and post back the logs as an attachment when ready.

STEP 01

• If you're already running Malwarebytes 3 then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
• If you don't have Malwarebytes 3 installed yet please download it from here and install it.
• Once installed then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
• Once the scan is completed click on the Export Summary button and save the file as a Text file to your desktop or other location you can find, and attach that log on your next reply.
• If Malwarebytes won't run then please skip to the next step and let me know on your next reply.

STEP 02

Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

• Right-click on the program and select Run as Administrator to start the tool.
• Accept the Terms of use.
• Wait until the database is updated.
• Click Scan Now.
• When finished, please click Clean & Repair.
• Your PC should reboot now if any items were found.
• After reboot, a log file will be opened. Copy its content into your next reply.

 

RESTART THE COMPUTER Before running Step 3

STEP 03
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

• Double-click to run it. When the tool opens, click Yes to disclaimer.
• Press the Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
• The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here.
• Please attach the Additions.txt log to your reply as well.

 

Thanks

Ron

 

[remco1745]

Hi Ron,

Thanks. Nothing found with the scans. See attached.

Best,

Remco

Addition.txt AdwCleaner[S06].txt FRST.txt mbam.txt

[AdvancedSetup]

Let me have you run the following. It will clean up some old tasks that should not be running and clean up temporary files and reboot the computer.

Please download the attached fixlist.txt file and save it to the Desktop.
NOTE. It's important that both files, FRST or FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

fixlist.txt

Thanks

Ron

 

[remco1745]

Hi Ron,

See attachment. As the outgoing connection didn't happen for over a week now (but it did happen after the steps in the last thread here), I am not sure how to test if it worked.

Best Remco

Fixlog (1).txt

[AdvancedSetup]

Keep an eye on things and let me know how it goes. If you get another alert block let me know what you were doing and what was running.

Thanks

 

[remco1745]

I just heard from the user of the pc that the popup showed directly after booting. I also noticed that the screen was black for a long time during the reboot. 
Maybe that helps, but we definitely keep an eye on it.

Thanks. 

[AdvancedSetup]

If these are coming only from ESET you might need to contact ESET to see what they have to say. I'm not sure how their mechanism works as I've not used it myself.

Maybe temporarily shutdown MBAM and ESET and run another scan from Kaspersky and see if it finds anything.

 

Please download and run the following Kaspersky antivirus scanner to remove any found threats

Kaspersky Virus Removal Tool

Let me know if it finds anything or not

[AdvancedSetup]

Due to the lack of feedback, this topic is closed to prevent others from posting here.

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Thanks