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No internet and no wifi option after a malwarebytes scan

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My wifi has since disappeared, after i performed a malwarebytes scan and quarantined the malware this was done back in april of 2018. when the restart after the quarantine was complete my wifi option had disappeared as if i dont have that capability anymore, my internet works fine with a hard wire via Ethernet. I have performed the following actions. I have done a factory reset of my computer, absolutely deleting everything and have had no success. attached are the initial scans from malwarebytes that i performed the day my wifi disappeared and about a week later (april12th and april 18th scans) also the initial farbar scan from the same time frame is attached, then secondly i have attached my scans from malwarebytes from after my complete system restore as well as the farbar report and malware adware report

Addition (1) initial scan april 2018.txt malwarebytes april12th (1).txt malwarebytes april18th.txt FSS march 19th 2019.txt malwarebytes scan march 19th 2019.txt malwarebytes scan with roots march 19th 2019.txt AdwCleaner[C00] march 19th 2019.txt

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Hello, Welcome to Malwarebytes.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.

Please report this problem to the Support Group.


I'm sure they will be happy to look into this.

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  • Root Admin

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.



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