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KHALIL

SCAN FREEZED AT PRESCAN STAGE

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HI

malewarbytes endpoint agent frozen at prescan stage and when continue error happened

please advise

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Hi @KHALIL, I apologize that this has gone unanswered for so long! We have a new build out right now that is metered. Please perform an uninstall, restart, new install, that way it will put the latest build on the machine without you needing to wait for the metering update. Let me know if this freeze continues while you are using Malwarebytes 3.7.1. You can find that number in the add/remove programs area.

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