Jump to content


Recommended Posts


malewarbytes endpoint agent frozen at prescan stage and when continue error happened

please advise


Share this post

Link to post
Share on other sites

Hi @KHALIL, I apologize that this has gone unanswered for so long! We have a new build out right now that is metered. Please perform an uninstall, restart, new install, that way it will put the latest build on the machine without you needing to wait for the metering update. Let me know if this freeze continues while you are using Malwarebytes 3.7.1. You can find that number in the add/remove programs area.

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 members

    No registered users viewing this page.

  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.