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Windows 10 version 1803 (OS build 17134.590)

Malwarebytes version :
Component package version: 1.0.538
Update package version: 1.0.9382

Prior to this version, application Ultimaker Cura 3.6 starts and runs ok.

At this latest version, with all Malwarebyte protections turned on, application Ultimaker Cura 3.6 will not run.
Task Manager shows it loaded in memory but it does not run.  The only configuration of Malwarebytes that will allow Cura 3.6 to run is to leave Web protection ON , Exploit protection ON, Ransomware protection ON, Malware protection OFF.

With all protections ON, the application will run if it is run in Windows 8 Compatibility mode.

I think this is a bug in the latest version of Malwarebytes.

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***This is an automated reply***


Thanks for posting in the Malwarebytes 3 Help forum.


If you are having technical issues with our Windows product, please do the following: 


If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply:

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Hello @lopsl:

Only for the sake of complete data collection, please turn the Malware protection On.  Then, launch the Ultimaker Cura 3.6 application.  Proceed as follows.

For an analysis to begin, please post a mbst-grab-results.zip archive file from the computer in question:

Note: Please do not select the Start Repair button.

Within the Malwarebytes Bot automated reply above (post #2), and immediately beneath technical issues, please select Reveal hidden contents and follow all 10 steps.

For the safety of the computer in question, and after posting the mbst-grab-results.zip archive file, please allow Malware protection to remain On as long as the Ultimaker Cura 3.6 application is not required.  A Malwarebytes staffer may be able to address a temporary solution with a folder/file exclusion.

Thank you.

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