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CAN'T USE MWB ONLINE!


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When I have Web Protection on EVERY single website I go to I get a pop up that says MWB blocked the site due to a PUP - even my own website! This is ridiculous! How can I use the protection without spending hours going through and excluding the sites I visit? Which by the way are amazon, ebay, gmail and a few other well known, and a few not so well known? I really do not want to waste my time going through and excluding the sites I visit...there's go to be a better way. Otherwise, I LOVE MWB! It's always done an excellent job of catching crap that all the other anti-crap programs could not. If it matters - I have Premium on a Windows 10 Pro machine - and both have all the latest and greatest updates. THANKS

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Hello, Welcome to Malwarebytes.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.
Click Attach this file.
Click the Add reply button.
===

Please post the logs  for my review.

Let me know what problems persists.

Wait for further instructions
 

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  • 2 weeks later...
  • Root Admin

Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Thanks

 

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