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Hello

I am using Moto G4.

For the past 2 months I keep getting ad pop ups in my mobile. 

I removed all the recently installed aps. I even ran a scan with malwarbytes app but it dint show any issues.

I get this ad pop up especially when I use Watsapp, Duo and mostly not with Chrome.

Sometimes I get these pop ups during idle time and when I am in call also.

Please help me resolve this issue.

 

Regards,

Abisheik.P 

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Hi @Abi15,

If you could send me an Apps Report, I can look further into this issue.

To send an Apps Report with Malwarebytes for Android use the following instructions.

1.Open the Malwarebytes for Android app.

2.Tap the Menu icon.

3. Tap Your apps.

4. Tap three lines icon in upper right corner.

5. Tap Send to support

Choose an email app to send Apps Report.

Your email app will open with the Apps Report included. Send the Apps Report to create a ticket.

Private Message (PM) me the email used and/or the ticket number assigned.

Nathan

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