sandman321 Posted February 19, 2019 ID:1299432 Share Posted February 19, 2019 Attached malwarebtyes scann, FRST.txt and Addition.txt. Thanks FRST (3).txt Addition (5).txt malwarebytes_scan_log.txt Link to post Share on other sites More sharing options...
sandman321 Posted February 19, 2019 Author ID:1299445 Share Posted February 19, 2019 Just to add, I ran malwarebytes and then Sophos and now it comes up clean. Link to post Share on other sites More sharing options...
nasdaq Posted February 20, 2019 ID:1299671 Share Posted February 20, 2019 Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === I'm reserving my decision on these entries until I see the Fixlog.txt. FF ExtraCheck: C:\Program Files (x86)\mozilla firefox\defaults\pref\tjecsbxqy0e.js [2018-11-27] <==== ATTENTION (Points to *.cfg file) FF ExtraCheck: C:\Program Files (x86)\mozilla firefox\tjecsbxqy0e.cfg [2018-11-27] <==== ATTENTION === Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The tool will create a log (Fixlog.txt) please post it to your reply. === Please post the Fixlog.txt and let me know what problem persists. p.s. Java 8 Update 51 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218051F0}) (Version: 8.0.510 - Oracle Corporation) You're using an old compromised version of Java. If you do need it then I would suggest uninstalling your current version. If you need it you can manually check your present version and update as recommended .https://www.java.com/en/download/installed.jsp ==== fixlist.txt Link to post Share on other sites More sharing options...
sandman321 Posted February 20, 2019 Author ID:1299691 Share Posted February 20, 2019 Great! thanks nasdaq. I'll run and let you know. Link to post Share on other sites More sharing options...
nasdaq Posted February 25, 2019 ID:1300582 Share Posted February 25, 2019 Are you still with me? Link to post Share on other sites More sharing options...
sandman321 Posted February 25, 2019 Author ID:1300602 Share Posted February 25, 2019 I handed this off to someone internally and while they did update java, they didn't run the fixlist.txt before handing back the computer. Again, thanks for the help and support though. Link to post Share on other sites More sharing options...
nasdaq Posted February 26, 2019 ID:1300769 Share Posted February 26, 2019 Thank you for the feedback. The topic will be closed. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted March 1, 2019 Root Admin ID:1301359 Share Posted March 1, 2019 Since this issue is resolved the topic will now be closed to prevent others from posting here. If you need assistance please start your own new topic and someone will be happy to assist you. Thanks Link to post Share on other sites More sharing options...
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