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I have been seeing some ads popping up bottom right of the screen.

I have run MalwareBytes, Avast and Superantispyware and none of these found anything. A friend suggested another app (will not mention here as I don't want to sound like I'm promoting that) and it found 3 very quickly.

Adware.SuperWeb  4 objects
Adware.Surftastic  14 objects
Adware.YTDownloader  42 objects

Why is MalwareBytes not finding these ??

thanks

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Hello, Welcome to Malwarebytes.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.
Click Attach this file.
Click the Add reply button.
===

Please post the logs  for my review.

Wait for further instructions


 

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Good Morning,

Thank you for the original reply and follow up.

While I appreciate the suggestion of running FARBAR I've been in IT for 44 years and do not like running apps just for the sake of it. I would like to know why you are asking me to run it and to what end, in other words to achieve what. 

Those items have since been removed using the other app so if your desire to run Farbar is directly related to those items, they are no longer on the pc. 

 

Cheers

 

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  • Root Admin

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Thanks

 

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