guy12 Posted February 17, 2019 ID:1299108 Share Posted February 17, 2019 I scanned my computer with many programs and only AdwCleaner finds "PUP.Optional.Legacy", it's a Chrome add-on called "MSN Homepage & Bing Search Engine". When I remove and restart the PC it's gone, but when I run chrome, it shows up under the extensions again, it says that the extension was added by another program and asks if I want to enable or disable it. When scanning with AdwCleaner it shows up again. Link to post Share on other sites More sharing options...
guy12 Posted February 17, 2019 Author ID:1299117 Share Posted February 17, 2019 Addition.txt scan log.txt FRST.txt Link to post Share on other sites More sharing options...
nasdaq Posted February 18, 2019 ID:1299254 Share Posted February 18, 2019 Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === ATTENTION: System Restore is disabled Turn System Restore ON for Drives in Windows 10 - Immediately.https://www.tenforums.com/tutorials/4533-system-protection-turn-off-drives-windows-10-a.html === Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The tool will create a log (Fixlog.txt) please post it to your reply. === Please post the Fixlog.txt and let me know what problem persists. fixlist.txt Link to post Share on other sites More sharing options...
guy12 Posted February 19, 2019 Author ID:1299428 Share Posted February 19, 2019 It fixed the problem, could you explain how/why this worked? Link to post Share on other sites More sharing options...
nasdaq Posted February 19, 2019 ID:1299495 Share Posted February 19, 2019 Hi, Open the Fixlog.txt with Notepad and look at was removed. Stay safe. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted March 1, 2019 Root Admin ID:1301343 Share Posted March 1, 2019 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks Link to post Share on other sites More sharing options...
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