Jump to content

Mbam freezing Explorer


Recommended Posts

First off great product. I'm impressed by its speed and ability to find (and remove) most malware I have come across. Having said that, there is a major problem that I have not been able to resolve on my own. I have installed version 1.41 and my computer keeps freezing multiple times a day. The only way to unfreeze is to hard reset. I think I've managed to narrow it down to this: when my AV (Sophos) auto updates, and I use explorer (open a window/program) the computer freezes. I've added Mbam to the exception rules on Sophos but I still get this problem. I don't believe there is an exception list for Mbam. Any help in resolving this would be appreciated. Thanks.

Link to post
Share on other sites

  • Root Admin

Well I think you must be mistaken on the version of MBAM as 1.41 was only released a couple hours ago.

Is this a registered version of MBAM with an icon in the task tray ? If so you can send an email to helpdesk@malwarebytes.org and they can assist you further.

If this is not a registered version then I don't see how we really can conflict with your Anti-Virus as we don't load except to run a scan.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.