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Recently I had a popup box that said a new version was available. Install now? I clicked yes, went through the prompts and even the required system restart. I still get the popup box saying that a new version is available, and when I open Malwarebytes it says the same thing: A new and improved version of Malwarebytes is available. Install now. When I click install now, I get: Do you want to allow this program to make changes to your computer. I click yes, then I get: Select the language to use during installation, English, I click OK, then I get An instance of malwarebytes is already running. My only options at this point is OK, or X out to close. Nothing gets installed.

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Hello @wenmar and :welcome:

First, please study the sticky at Having problems using Malwarebytes? Please follow these steps

Then, only complete steps #4 and #5.  That would have you attach the generated mbst-grab-results.zip archive in your next reply to this topic.

We can then continue from that point.

Thank you.

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