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OB1knobie

Need to rename endpoints

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My "manage endpoints" is  so cluttered with 100 computer names that I have no idea where they are or who they belong to.

PLEASE!! Allow me to edit the endpoint name so I can keep better track of these devices.

This is really important since I need  to add another 100 or so to the list.  

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Greetings,

While it is not possible to rename individual endpoints, you can separate them into different groups to make them more manageable and use different policies for each group to better manage things like database updates and scheduled maintenance, scans and other management tasks.  If you haven't already, I'd highly recommend taking a look at the information in the documentation attached to each of the following support articles from Malwarebytes:

Malwarebytes Management Console Administrator Guide
Endpoint Security Best Practices Guide
Managing Malwarebytes in Large Networks Best Practices Guide

I hope this helps, and in the meantime I will submit your request/feedback to the Product team for review and consideration, though just to note that even if it were possible to rename clients, that in itself would be a monumental undertaking in an environment with hundreds or even thousands of clients as you'd have to create a unique name/assign an individual name to each and every one which would likely prove most tedious and unwieldy, at least in my opinion.  Perhaps dividing clients into groups based on individual departments, buildings or some other relevant category would help to make your clients more manageable?  Of course that all depends on the nature of your environment, but I'm sure there's something in the existing functionality that can at least help reduce the burden of keeping track of so many clients.

I'll also request that a member of the Malwarebytes business support team takes a look to offer their advice on the situation.  @djacobson could you please take a look and advise the customer on the best options available for successfully identifying and managing the endpoints in their environment?

Thanks

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Hello OB1knobie,

Exile360 is correct in that it is currently not possible to rename individual endpoints.  I have submitted a feature request on your behalf regarding this.  In the effort of making your deployment easier to manage, you can create various groups with separate polices and sort your endpoints into these groups.  If you do have any additional questions or concerns, please feel free to reach out and open a support ticket with us at https://support.malwarebytes.com/community/contactsupport/pages/business-support

 

Warm Regards,

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Do you guys use AD or workgroups? We just mirror the names to which your computers are already set, to change them they must be changed in the computer's properties pane or AD entry. Assuming you do not have a set naming convention in place, if you change the names in your AD to have a reliable convention, or set computer names for workgroup machines, those names will be reflected in MB's client view.

Here is an article by Microsoft about the characters allowed and some best practices - https://support.microsoft.com/en-us/help/909264/naming-conventions-in-active-directory-for-computers-domains-sites-and

A popular format goes like this:
Location-Department-Computer type (D desktop, L laptop, T tablet). User (if assigned)-tag or serial. For example, HQ-HR-D-UserName-ABC123.

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How do I find feature requests and vote, as this is something that definitely should be allowed, to add some characters or a NOTE?

 

LET me ask you this, if we do rename the computer using the o/s to do so, will malwarebytes then update the cloud console automatically?  Or do we have to uninstall MWB then reinstall so that the new name takes affect.

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Workaround,

Add a null entry in

 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

With the name you want,  you can then find it under startup programs in "Manage Endpoints"

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