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How to cancel malwarebytes license


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Greetings,

You should be able to manage your licenses/devices at My.Malwarebytes.com as shown in this support article.  You can find information on how to sign up for your account in this support article.

If that doesn't resolve the issue then you may contact Malwarebytes Support directly via the form found on this page and they will assist you via email to rectify the situation.

Please let us know if there is anything else we might assist you with.

Thanks

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I have to assume Windows, since that's the only one I have in front of me.

  • Click on MY ACCOUNT (upper blue panel).
  • A new window will open showing you your license key.  Write it down!!!
  • Look for the Deactivate License button at the bottom right.  Click it.
  • You may be asked to confirm.  If so, do it.  You will revert to free on that machine.

Your license is now available to use on another machine.  On that other machine, install the free version, then activate it using the same license key that was on the machine you deactivated from.

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