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Probably infected - lost cause?


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Hi comrades,

My laptop is running real slow, occasionally shuts down like the power supply turned off, 

I tried running some virus/malware tools but a pop up came saying failed to update, or could not load!

I used to try stream free sports on websites that probably infected my laptop.

i'm a novice - please instruct what do i need to do to get help analyse my computer for virus, malware and processes slowing me down

 

Thanks

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Hello, Welcome to Malwarebytes.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.
Click Attach this file.
Click the Add reply button.
===

Please post the logs  for my review.

Wait for further instructions

 

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Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 10.02.2019 01
Ran by dolly (administrator) on DESKTOP-DIQ6QQQ (12-02-2019 18:13:00)
Running from C:\Users\dolly\Desktop
Loaded Profiles: dolly (Available Profiles: dolly)
Platform: Windows 10 Home Single Language Version 1803 17134.523 (X64) Language: English (United Kingdom)
Default browser: Chrome
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Intel Corporation) C:\Windows\System32\igfxCUIService.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(AVAST Software) C:\Program Files\AVAST Software\Avast\AvastSvc.exe
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPWMISVC.exe
(Intel Corporation) C:\Windows\SysWOW64\esif_uf.exe
() C:\Program Files (x86)\Canon\IJPLM\ijplmsvc.exe
(Microsoft Corporation) C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeClickToRun.exe
(Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe
(B.H.A Corporation) C:\Windows\SysWOW64\bgsvcgen.exe
() C:\Program Files\CyberLink\Shared files\RichVideo64.exe
() C:\Program Files\AVAST Software\SecureLine\vpnsvc.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnhService.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Intel Corporation) C:\Windows\Temp\DPTF\esif_assist_64.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe
(CyberLink Corp.) C:\Program Files (x86)\CyberLink\YouCam6\YouCamService6.exe
(AVAST Software) C:\Program Files\AVAST Software\Avast\aswidsagent.exe
(Intel Corporation) C:\Windows\System32\igfxEM.exe
(Intel Corporation) C:\Windows\System32\igfxHK.exe
(Microsoft Corporation) C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.38.138.0_x64__kzf8qxf38zg5c\SkypeApp.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\MSASCuiL.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
(Microsoft Corporation) C:\Program Files\WindowsApps\Microsoft.MicrosoftOfficeHub_17.10314.31700.1000_x64__8wekyb3d8bbwe\Office16\OfficeHubTaskHost.exe
(AVAST Software) C:\Program Files\AVAST Software\Avast\AvastUI.exe
() C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.38.138.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe
(HP Inc.) C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\HPSupportSolutionsFrameworkService.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
(Microsoft Corporation) C:\Program Files\rempl\sedsvc.exe
(Trend Micro Inc.) C:\Users\dolly\Desktop\HijackThis.exe
(Microsoft Corporation) C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.38.138.0_x64__kzf8qxf38zg5c\SkypeBridge\SkypeBridge.exe
() C:\Program Files\WindowsApps\Microsoft.MSPaint_5.1811.20017.0_x64__8wekyb3d8bbwe\PaintStudio.View.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
() C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2019.18114.17710.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Malwarebytes ) C:\ProgramData\Malwarebytes\MBAMService\instlrupdate\mb3-setup-consumer-3.7.1.2839-1.0.538-1.0.9074.exe
() C:\Users\dolly\AppData\Local\Temp\is-5DEFM.tmp\mb3-setup-consumer-3.7.1.2839-1.0.538-1.0.9074.tmp
(Malwarebytes ) C:\ProgramData\Malwarebytes\MBAMService\instlrupdate\mb3-setup-consumer-3.7.1.2839-1.0.538-1.0.9074.exe
() C:\Users\dolly\AppData\Local\Temp\is-9DJVE.tmp\mb3-setup-consumer-3.7.1.2839-1.0.538-1.0.9074.tmp
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Microsoft Corporation) C:\Windows\System32\smartscreen.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

==================== Registry (Whitelisted) ===========================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [SecurityHealth] => C:\Program Files\Windows Defender\MSASCuiL.exe [638872 2018-04-12] (Microsoft Windows -> Microsoft Corporation)
HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe [8911872 2016-10-15] (Realtek Semiconductor Corp. -> Realtek Semiconductor)
HKLM\...\Run: [BtServer] => C:\Program Files (x86)\REALTEK\Realtek Bluetooth\BTServer.exe [229592 2015-07-09] (Realtek Semiconductor Corp -> Realtek Semiconductor Corporation)
HKLM\...\Run: [AvastUI.exe] => C:\Program Files\AVAST Software\Avast\AvLaunch.exe [261512 2019-01-09] (AVAST Software s.r.o. -> AVAST Software)
HKLM-x32\...\Run: [HPMessageService] => C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe [654088 2015-02-17] (Hewlett-Packard Company -> Hewlett-Packard Development Company, L.P.)
HKLM-x32\...\Run: [CanonQuickMenu] => C:\Program Files (x86)\Canon\Quick Menu\CNQMMAIN.EXE [1282120 2013-05-02] (Canon Inc. -> CANON INC.)
HKLM-x32\...\Run: [PowerDVD14Agent] => C:\Program Files (x86)\CyberLink\PowerDVD14\PowerDVD14Agent.exe [795336 2016-01-29] (CyberLink Corp. -> CyberLink Corp.)
HKLM-x32\...\Run: [Wondershare Helper Compact.exe] => C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe
HKLM-x32\...\Run: [AvastUI.exe] => C:\Program Files\AVAST Software\Avast\AvLaunch.exe [261512 2019-01-09] (AVAST Software s.r.o. -> AVAST Software)
HKLM Group Policy restriction on software: %systemroot%\system32\mrt.exe <==== ATTENTION
HKU\S-1-5-19\...\RunOnce: [WAB Migrate] => C:\Program Files\Windows Mail\wab.exe [518144 2018-04-12] (Microsoft Windows -> Microsoft Corporation)
HKU\S-1-5-20\...\RunOnce: [WAB Migrate] => C:\Program Files\Windows Mail\wab.exe [518144 2018-04-12] (Microsoft Windows -> Microsoft Corporation)
HKLM\Software\Microsoft\Active Setup\Installed Components: [{8A69D345-D564-463c-AFF1-A69D9E530F96}] -> C:\Program Files (x86)\Google\Chrome\Application\72.0.3626.96\Installer\chrmstp.exe [2019-02-07] (Google LLC -> Google Inc.)
HKLM\Software\...\Authentication\Credential Providers: [{FA076B7A-C331-48e2-9EE9-7683A553739E}] -> C:\Program Files (x86)\CyberLink\YouCam6\CLCredProv\x64\CLCredProv.dll [2015-07-01] (CyberLink Corp. -> CyberLink)
HKLM\Software\...\Authentication\Credential Provider Filters: [{FA076B7A-C331-48e2-9EE9-7683A553739E}] -> C:\Program Files (x86)\CyberLink\YouCam6\CLCredProv\x64\CLCredProv.dll [2015-07-01] (CyberLink Corp. -> CyberLink)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\HD Writer.lnk [2016-10-15]
ShortcutTarget: HD Writer.lnk -> C:\Program Files (x86)\Common Files\Panasonic\HD Writer AutoStart\HDWriterAutoStart.exe (Panasonic Corporation)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

Tcpip\Parameters: [DhcpNameServer] 192.168.100.1
Tcpip\..\Interfaces\{f78af62b-39fc-42d2-a1a6-8be3e456ba50}: [DhcpNameServer] 192.168.100.1

Internet Explorer:
==================
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://hp15-comm.msn.com/?pc=HRTE
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://hp15-comm.msn.com/?pc=HRTE
HKU\S-1-5-21-1833490991-1867548167-3640246325-1001\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://hp15-comm.msn.com/?pc=HRTE
HKU\S-1-5-21-1833490991-1867548167-3640246325-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://hp15-comm.msn.com/?pc=HRTE
SearchScopes: HKLM-x32 -> {FCAFB010-4BA3-46DA-88CA-FF32B1C50030} URL = hxxp://www.amazon.co.uk/s/ref=azs_osd_ieauk?ie=UTF-8&tag=hp-uk1-vsb-21&link%5Fcode=qs&index=aps&field-keywords={searchTerms}
SearchScopes: HKU\S-1-5-21-1833490991-1867548167-3640246325-1001 -> {FCAFB010-4BA3-46DA-88CA-FF32B1C50030} URL = hxxp://www.amazon.co.uk/s/ref=azs_osd_ieauk?ie=UTF-8&tag=hp-uk1-vsb-21&link%5Fcode=qs&index=aps&field-keywords={searchTerms}
BHO: Skype for Business Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files (x86)\Microsoft Office\root\VFS\ProgramFilesX64\Microsoft Office\Office16\OCHelper.dll [2019-01-11] (Microsoft Corporation -> Microsoft Corporation)
BHO: Canon Easy-WebPrint EX BHO -> {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} -> C:\Program Files\Canon\Easy-WebPrint EX\ewpexbho.dll [2015-02-23] (Canon Inc. -> CANON INC.)
BHO-x32: Canon Easy-WebPrint EX BHO -> {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} -> C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll [2015-02-23] (Canon Inc. -> CANON INC.)
BHO-x32: Evernote extension -> {92EF2EAD-A7CE-4424-B0DB-499CF856608E} -> C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll [2015-04-30] (EVERNOTE CORPORATION -> Evernote Corp., 305 Walnut Street, Redwood City, CA 94063)
BHO-x32: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll [2016-07-21] (Hewlett-Packard Company -> HP Inc.)
Toolbar: HKLM - Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files\Canon\Easy-WebPrint EX\ewpexhlp.dll [2015-02-23] (Canon Inc. -> CANON INC.)
Toolbar: HKLM-x32 - Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll [2015-02-23] (Canon Inc. -> CANON INC.)
Handler-x32: mso-minsb-roaming.16 - {83C25742-A9F7-49FB-9138-434302C88D07} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL [2019-02-06] (Microsoft Corporation -> Microsoft Corporation)
Handler-x32: mso-minsb.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL [2019-02-06] (Microsoft Corporation -> Microsoft Corporation)
Handler-x32: osf-roaming.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL [2019-02-06] (Microsoft Corporation -> Microsoft Corporation)
Handler-x32: osf.16 - {5504BE45-A83B-4808-900A-3A5C36E7F77A} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL [2019-02-06] (Microsoft Corporation -> Microsoft Corporation)

FireFox:
========
FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\WINDOWS\SysWOW64\Adobe\Director\np32dsw_1225195.dll [2016-09-20] (Adobe Systems, Inc.)
FF Plugin-x32: @canon.com/EPPEX -> C:\Program Files (x86)\Canon\My Image Garden\AddOn\CIG\npmigfpi.dll [2011-11-30] (CANON INC.)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=4.0.68 -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll [2015-04-21] (Intel Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll [2015-04-21] (Intel Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\Program Files (x86)\Microsoft Office\root\Office16\NPSPWRAP.DLL [2018-09-11] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=16.4.3528.0331 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2014-03-31] (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.33.23\npGoogleUpdate3.dll [2018-12-21] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.33.23\npGoogleUpdate3.dll [2018-12-21] (Google Inc.)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AIR\nppdf32.dll [2018-12-04] (Adobe Systems Inc.)

Chrome: 
=======
CHR Profile: C:\Users\dolly\AppData\Local\Google\Chrome\User Data\Default [2019-02-12]
CHR Extension: (Slides) - C:\Users\dolly\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2017-10-13]
CHR Extension: (Docs) - C:\Users\dolly\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2017-10-13]
CHR Extension: (Google Drive) - C:\Users\dolly\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2016-03-31]
CHR Extension: (IBM Security Rapport) - C:\Users\dolly\AppData\Local\Google\Chrome\User Data\Default\Extensions\bbjllphbppobebmjpjcijfbakobcheof [2019-01-02]
CHR Extension: (Ledger Manager) - C:\Users\dolly\AppData\Local\Google\Chrome\User Data\Default\Extensions\beimhnaefocolcplfimocfiaiefpkgbf [2018-08-18]
CHR Extension: (YouTube) - C:\Users\dolly\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2016-03-30]
CHR Extension: (Avast SafePrice | Comparison, deals, coupons) - C:\Users\dolly\AppData\Local\Google\Chrome\User Data\Default\Extensions\eofcbnmajmjmplflapaojjnihcjkigck [2019-02-06]
CHR Extension: (Sheets) - C:\Users\dolly\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2017-10-13]
CHR Extension: (Google Docs Offline) - C:\Users\dolly\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2018-08-27]
CHR Extension: (Avast Online Security) - C:\Users\dolly\AppData\Local\Google\Chrome\User Data\Default\Extensions\gomekmidlodglbbmalcneegieacbdmki [2018-09-26]
CHR Extension: (Ledger Wallet Ethereum) - C:\Users\dolly\AppData\Local\Google\Chrome\User Data\Default\Extensions\hmlhkialjkaldndjnlcdfdphcgeadkkm [2018-12-13]
CHR Extension: (Ledger Wallet Bitcoin) - C:\Users\dolly\AppData\Local\Google\Chrome\User Data\Default\Extensions\kkdpmhnladdopljabkgpacgpliggeeaf [2018-08-10]
CHR Extension: (Scout by Room Key) - C:\Users\dolly\AppData\Local\Google\Chrome\User Data\Default\Extensions\mlgnapdjoikfndblbfpnaigadpcaabpk [2019-02-10]
CHR Extension: (MetaMask) - C:\Users\dolly\AppData\Local\Google\Chrome\User Data\Default\Extensions\nkbihfbeogaeaoehlefnkodbefgpgknn [2019-02-10]
CHR Extension: (Chrome Web Store Payments) - C:\Users\dolly\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2018-04-11]
CHR Extension: (Gmail) - C:\Users\dolly\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2016-03-30]
CHR Extension: (Chrome Media Router) - C:\Users\dolly\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2019-02-01]
CHR HKU\S-1-5-21-1833490991-1867548167-3640246325-1001\SOFTWARE\Google\Chrome\Extensions\...\Chrome\Extension: [bbjllphbppobebmjpjcijfbakobcheof] - hxxps://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [efaidnbmnnnibpcajpcglclefindmkaj] - hxxps://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [eofcbnmajmjmplflapaojjnihcjkigck] - hxxps://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [gomekmidlodglbbmalcneegieacbdmki] - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChrome.crx <not found>

==================== Services (Whitelisted) ====================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R3 aswbIDSAgent; C:\Program Files\AVAST Software\Avast\aswidsagent.exe [7834368 2019-01-09] (AVAST Software s.r.o. -> AVAST Software)
R2 avast! Antivirus; C:\Program Files\AVAST Software\Avast\AvastSvc.exe [357816 2019-01-09] (AVAST Software s.r.o. -> AVAST Software)
S3 AvastWscReporter; C:\Program Files\AVAST Software\Avast\wsc_proxy.exe [57504 2019-01-09] (AVAST Software s.r.o. -> AVAST Software)
R2 ClickToRunSvc; C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeClickToRun.exe [11013496 2019-01-28] (Microsoft Corporation -> Microsoft Corporation)
R2 esifsvc; C:\WINDOWS\SysWOW64\esif_uf.exe [1385640 2015-08-18] (Intel(R) Software -> Intel Corporation)
R2 HPSupportSolutionsFrameworkService; c:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\HPSupportSolutionsFrameworkService.exe [347512 2018-12-06] (HP Inc. -> HP Inc.)
S2 HPTouchpointAnalyticsService; C:\Program Files\HP\HP Touchpoint Analytics Client\TouchpointAnalyticsClientService.exe [332216 2017-11-22] (HP Inc. -> HP Inc.)
R2 HPWMISVC; c:\Program Files (x86)\Hewlett-Packard\HP System Event\HPWMISVC.exe [608520 2015-02-17] (Hewlett-Packard Company -> Hewlett-Packard Development Company, L.P.)
R2 igfxCUIService2.0.0.0; C:\WINDOWS\system32\igfxCUIService.exe [370784 2018-11-14] (Intel Corporation -> Intel Corporation)
R2 IJPLMSVC; C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE [140936 2013-05-14] (Canon Inc. -> )
S3 Intel(R) Capability Licensing Service TCP IP Interface; C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [881152 2015-05-22] (Intel® Trusted Connect Service -> Intel(R) Corporation)
R2 jhi_service; C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe [223008 2015-07-06] (Intel Corporation - Embedded Subsystems and IP Blocks Group -> Intel Corporation)
R2 MBAMService; C:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exe [6347056 2018-09-19] (Malwarebytes Corporation -> Malwarebytes)
S2 RapportMgmtService; C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe [5264888 2018-12-26] (IBM -> IBM Corp.)
R2 RichVideo64; C:\Program Files\CyberLink\Shared files\RichVideo64.exe [389896 2014-04-14] (CyberLink Corp. -> )
R2 RtkAudioService; C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [326656 2016-10-15] (Realtek Semiconductor Corp. -> Realtek Semiconductor)
R2 SecureLine; C:\Program Files\AVAST Software\SecureLine\VpnSvc.exe [465088 2016-03-30] (AVAST Software a.s. -> )
R2 SynTPEnhService; C:\Program Files\Synaptics\SynTP\SynTPEnhService.exe [278616 2017-08-18] (Synaptics Incorporated -> Synaptics Incorporated)
S3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [4451616 2018-04-12] (Microsoft Corporation -> Microsoft Corporation)
S3 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [107136 2018-09-21] (Microsoft Corporation -> Microsoft Corporation)
S2 avast; "C:\Program Files (x86)\AVAST Software\Browser\Update\AvastBrowserUpdate.exe" /svc [X]
S3 avastm; "C:\Program Files (x86)\AVAST Software\Browser\Update\AvastBrowserUpdate.exe" /medsvc [X]

===================== Drivers (Whitelisted) ======================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

S3 AppleLowerFilter; C:\WINDOWS\System32\drivers\AppleLowerFilter.sys [35560 2018-05-10] (WDKTestCert build,131474841775766162 -> Apple Inc.)
R0 aswArDisk; C:\WINDOWS\System32\drivers\aswArDisk.sys [37304 2019-01-09] (AVAST Software s.r.o. -> AVAST Software)
R1 aswArPot; C:\WINDOWS\System32\drivers\aswArPot.sys [203488 2019-01-09] (AVAST Software s.r.o. -> AVAST Software)
R1 aswbidsdriver; C:\WINDOWS\System32\drivers\aswbidsdriver.sys [223056 2019-01-14] (AVAST Software s.r.o. -> AVAST Software)
R0 aswbidsh; C:\WINDOWS\System32\drivers\aswbidsh.sys [196264 2019-01-09] (AVAST Software s.r.o. -> AVAST Software)
R0 aswblog; C:\WINDOWS\System32\drivers\aswblog.sys [320888 2019-01-09] (AVAST Software s.r.o. -> AVAST Software)
R0 aswbuniv; C:\WINDOWS\System32\drivers\aswbuniv.sys [58160 2019-01-09] (AVAST Software s.r.o. -> AVAST Software)
R0 aswElam; C:\WINDOWS\System32\drivers\aswElam.sys [15488 2019-01-09] (Microsoft Windows Early Launch Anti-malware Publisher -> AVAST Software)
R1 aswHdsKe; C:\WINDOWS\System32\drivers\aswHdsKe.sys [239808 2019-01-09] (AVAST Software s.r.o. -> AVAST Software)
R3 aswHwid; C:\WINDOWS\System32\drivers\aswHwid.sys [46584 2019-01-09] (AVAST Software s.r.o. -> AVAST Software)
R1 aswKbd; C:\WINDOWS\System32\drivers\aswKbd.sys [42488 2019-01-09] (AVAST Software s.r.o. -> AVAST Software)
R2 aswMonFlt; C:\WINDOWS\System32\drivers\aswMonFlt.sys [166792 2019-01-19] (AVAST Software s.r.o. -> AVAST Software)
R1 aswRdr; C:\WINDOWS\System32\drivers\aswRdr2.sys [111992 2019-01-09] (AVAST Software s.r.o. -> AVAST Software)
R0 aswRvrt; C:\WINDOWS\System32\drivers\aswRvrt.sys [88144 2019-01-09] (AVAST Software s.r.o. -> AVAST Software)
R1 aswSnx; C:\WINDOWS\System32\drivers\aswSnx.sys [1034056 2019-01-09] (AVAST Software s.r.o. -> AVAST Software)
R1 aswSP; C:\WINDOWS\System32\drivers\aswSP.sys [474648 2019-01-09] (AVAST Software s.r.o. -> AVAST Software)
R2 aswStm; C:\WINDOWS\System32\drivers\aswStm.sys [218056 2019-01-09] (AVAST Software s.r.o. -> AVAST Software)
R0 aswVmm; C:\WINDOWS\System32\drivers\aswVmm.sys [380144 2019-01-09] (AVAST Software s.r.o. -> AVAST Software)
R1 cdrbsdrv; C:\Windows\System32\Drivers\cdrbsdrv.sys [39208 2006-08-25] (B.H.A Corporation -> B.H.A Corporation)
R3 clwvd6; C:\WINDOWS\system32\DRIVERS\clwvd6.sys [41704 2013-10-29] (CyberLink Corp. -> CyberLink Corporation)
S3 dg_ssudbus; C:\WINDOWS\system32\DRIVERS\ssudbus.sys [131712 2016-09-05] (Samsung Electronics CO., LTD. -> Samsung Electronics Co., Ltd.)
R3 dptf_cpu; C:\WINDOWS\System32\drivers\dptf_cpu.sys [53752 2015-08-18] (Intel(R) Software -> Intel Corporation)
R3 dptf_pch; C:\WINDOWS\System32\drivers\dptf_pch.sys [50696 2015-08-18] (Intel(R) Software -> Intel Corporation)
R3 esif_lf; C:\WINDOWS\system32\DRIVERS\esif_lf.sys [261624 2015-08-18] (Intel(R) Software -> Intel Corporation)
R3 MBAMSwissArmy; C:\WINDOWS\System32\Drivers\mbamswissarmy.sys [261032 2019-02-12] (Malwarebytes Corporation -> Malwarebytes)
R1 RapportAegle64; C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportAegle64.sys [501256 2018-12-26] (IBM -> IBM Corp.)
R1 RapportCerberus_1930074; C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\baseline\RapportCerberus64_1930074.sys [1651176 2018-10-10] (IBM -> IBM Corp.)
R1 RapportEI64; C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportEI64.sys [725192 2018-12-26] (IBM -> IBM Corp.)
R0 RapportHades64; C:\WINDOWS\System32\Drivers\RapportHades64.sys [339920 2018-09-06] (IBM -> IBM Corp.)
R0 RapportKE64; C:\WINDOWS\System32\Drivers\RapportKE64.sys [604752 2018-09-06] (IBM -> IBM Corp.)
R1 RapportPG64; C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportPG64.sys [758168 2018-12-26] (IBM -> IBM Corp.)
R3 rt640x64; C:\WINDOWS\System32\drivers\rt640x64.sys [895256 2015-06-18] (Realtek Semiconductor Corp -> Realtek )
R3 RtkBtFilter; C:\WINDOWS\system32\DRIVERS\RtkBtfilter.sys [784264 2018-05-31] (Realtek Semiconductor Corp. -> Realtek Semiconductor Corporation)
S3 RTSUER; C:\WINDOWS\system32\Drivers\RtsUer.sys [411712 2015-05-21] (Microsoft Windows Hardware Compatibility Publisher -> Realsil Semiconductor Corporation)
R3 RTWlanE; C:\WINDOWS\System32\drivers\rtwlane.sys [7904088 2018-04-20] (Realtek Semiconductor Corp. -> Realtek Semiconductor Corporation )
R3 SmbDrvI; C:\WINDOWS\system32\DRIVERS\Smb_driver_Intel.sys [55384 2017-08-18] (Synaptics Incorporated -> Synaptics Incorporated)
S3 ssudmdm; C:\WINDOWS\system32\DRIVERS\ssudmdm.sys [165504 2016-09-05] (Samsung Electronics CO., LTD. -> Samsung Electronics Co., Ltd.)
S3 WdBoot; C:\WINDOWS\system32\drivers\WdBoot.sys [44616 2018-04-12] (Microsoft Windows Early Launch Anti-malware Publisher -> Microsoft Corporation)
S3 WdFilter; C:\WINDOWS\system32\drivers\WdFilter.sys [331680 2018-04-12] (Microsoft Windows -> Microsoft Corporation)
S3 WdNisDrv; C:\WINDOWS\System32\Drivers\WdNisDrv.sys [44032 2018-04-12] (Microsoft Windows -> Microsoft Corporation)
R3 WirelessButtonDriver64; C:\WINDOWS\System32\drivers\WirelessButtonDriver64.sys [35568 2018-08-31] (HP Inc. -> HP)

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


==================== One month (created) ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2019-02-12 18:13 - 2019-02-12 18:33 - 000025616 _____ C:\Users\dolly\Desktop\FRST.txt
2019-02-12 18:11 - 2019-02-12 18:11 - 002434048 _____ (Farbar) C:\Users\dolly\Desktop\FRST64.exe
2019-02-12 15:36 - 2019-02-12 15:36 - 001367918 _____ C:\Users\dolly\Desktop\Passport Application Declaration.pdf
2019-02-12 12:36 - 2019-02-12 12:36 - 000388608 _____ (Trend Micro Inc.) C:\Users\dolly\Desktop\HijackThis.exe
2019-02-11 10:16 - 2019-02-11 10:16 - 000016330 _____ C:\Users\dolly\Desktop\Untitled
2019-02-11 10:10 - 2019-02-11 10:10 - 000642962 _____ C:\Users\dolly\Desktop\2019 Year 3 and 4 Trip to Souq  Waqif and MIA Park.pdf
2019-02-11 10:08 - 2019-02-11 10:08 - 000498195 _____ C:\Users\dolly\Desktop\2019 Letter from Head of  Primary - Reminder.docx.pdf
2019-02-06 10:45 - 2019-02-06 10:45 - 000002500 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Word.lnk
2019-02-06 10:45 - 2019-02-06 10:45 - 000002499 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PowerPoint.lnk
2019-02-06 10:45 - 2019-02-06 10:45 - 000002463 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Access.lnk
2019-02-06 10:45 - 2019-02-06 10:45 - 000002462 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Excel.lnk
2019-02-06 10:45 - 2019-02-06 10:45 - 000002456 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Outlook.lnk
2019-02-06 10:45 - 2019-02-06 10:45 - 000002450 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Publisher.lnk
2019-02-06 10:45 - 2019-02-06 10:45 - 000002442 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\OneNote 2016.lnk
2019-02-06 10:45 - 2019-02-06 10:45 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Office Tools
2019-02-03 12:06 - 2019-02-03 12:06 - 000110288 _____ C:\Users\dolly\Desktop\CERTIFICATE OF ATTENDANCE_DR SHAFQAT MAHMOOD.PDF
2019-02-03 11:43 - 2019-02-03 11:43 - 000000109 ____H C:\Users\dolly\Desktop\.~lock.Self Test Random.odt#
2019-02-02 16:59 - 2019-02-02 16:59 - 000147607 _____ C:\Users\dolly\Desktop\GP SelfTest_GP SelfTest .pdf
2019-02-02 13:32 - 2019-02-12 12:32 - 000261032 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\mbamswissarmy.sys
2019-02-01 17:20 - 2019-02-02 16:57 - 000036406 _____ C:\Users\dolly\Desktop\Self Test Random.odt
2019-02-01 14:57 - 2019-02-01 14:57 - 000976794 _____ C:\Users\dolly\Desktop\Cobe Compliance documents.pdf
2019-01-30 15:17 - 2019-01-30 15:17 - 000193561 _____ C:\Users\dolly\Desktop\NEW Registration Form 2018.pdf
2019-01-30 12:24 - 2019-01-30 12:24 - 000256667 _____ C:\Users\dolly\Desktop\dbs1.pdf
2019-01-30 11:18 - 2019-01-30 11:34 - 000014321 _____ C:\Users\dolly\Desktop\July.ods
2019-01-30 11:12 - 2019-01-30 11:18 - 000015397 _____ C:\Users\dolly\Desktop\August.ods
2019-01-30 10:58 - 2019-01-30 10:58 - 000015492 _____ C:\Users\dolly\Desktop\September.ods
2019-01-29 12:52 - 2019-01-29 12:52 - 000000109 ____H C:\Users\dolly\Desktop\.~lock.December.ods#
2019-01-29 12:37 - 2019-01-29 12:52 - 000014737 _____ C:\Users\dolly\Desktop\October.ods
2019-01-29 12:37 - 2019-01-29 12:52 - 000000109 ____H C:\Users\dolly\Desktop\.~lock.October.ods#
2019-01-29 12:11 - 2019-01-29 12:17 - 000014503 _____ C:\Users\dolly\Desktop\November.ods
2019-01-29 11:38 - 2019-01-29 11:55 - 000013345 _____ C:\Users\dolly\Desktop\December.ods
2019-01-29 11:04 - 2019-01-29 11:04 - 000026112 _____ C:\Users\dolly\Desktop\AccountStatement (1).xls
2019-01-29 11:02 - 2019-01-29 11:02 - 000053248 _____ C:\Users\dolly\Desktop\CardStatement (3).xls
2019-01-29 11:02 - 2019-01-29 11:02 - 000035840 _____ C:\Users\dolly\Desktop\CardStatement (4).xls
2019-01-28 20:54 - 2019-01-28 20:54 - 000011764 _____ C:\Users\dolly\Desktop\Passport application receipt PEX 339 338 1506 2019-01-28.pdf
2019-01-28 20:04 - 2019-01-28 23:34 - 000000000 ____D C:\Users\dolly\Desktop\Duty_rosters
2019-01-27 12:07 - 2019-01-27 12:07 - 000389970 _____ C:\Users\dolly\Desktop\QSL Cup Final School  Invitation Letter.pdf
2019-01-27 12:02 - 2019-01-27 12:02 - 000000000 _____ C:\WINDOWS\system32\last.dump
2019-01-26 12:04 - 2019-01-26 12:04 - 000000698 _____ C:\Users\dolly\Desktop\PennyPerfect.lnk
2019-01-26 12:04 - 2019-01-26 12:04 - 000000000 ____D C:\Users\dolly\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\PennyPerfect
2019-01-19 14:25 - 2019-01-19 14:25 - 000000000 ____D C:\WINDOWS\LastGood
2019-01-14 21:17 - 2019-01-14 21:17 - 000223056 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswbidsdriver.sys
2019-01-14 17:09 - 2019-01-14 17:10 - 000000000 ____D C:\WINDOWS\LastGood.Tmp

==================== One month (modified) ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2019-02-12 18:26 - 2018-04-12 02:38 - 000000000 ____D C:\ProgramData\regid.1991-06.com.microsoft
2019-02-12 18:10 - 2018-11-22 11:47 - 000002802 _____ C:\WINDOWS\System32\Tasks\HPCeeScheduleFordolly
2019-02-12 18:10 - 2018-11-22 11:47 - 000000364 _____ C:\WINDOWS\Tasks\HPCeeScheduleFordolly.job
2019-02-12 18:10 - 2018-06-01 14:49 - 000003482 _____ C:\WINDOWS\System32\Tasks\Adobe Acrobat Update Task
2019-02-12 18:10 - 2018-06-01 14:49 - 000003346 _____ C:\WINDOWS\System32\Tasks\GoogleUpdateTaskMachineUA
2019-02-12 18:10 - 2018-06-01 14:49 - 000003310 _____ C:\WINDOWS\System32\Tasks\User_Feed_Synchronization-{097A26D4-EBF9-4D02-BD09-86D54F6A553C}
2019-02-12 18:10 - 2018-06-01 14:49 - 000003122 _____ C:\WINDOWS\System32\Tasks\GoogleUpdateTaskMachineCore
2019-02-12 18:10 - 2018-06-01 14:49 - 000002860 _____ C:\WINDOWS\System32\Tasks\OneDrive Standalone Update Task-S-1-5-21-1833490991-1867548167-3640246325-1001
2019-02-12 18:10 - 2018-06-01 14:49 - 000002490 _____ C:\WINDOWS\System32\Tasks\YCMServiceAgent
2019-02-12 18:10 - 2018-06-01 14:49 - 000002172 _____ C:\WINDOWS\System32\Tasks\DropboxOEM
2019-02-12 18:10 - 2018-06-01 14:49 - 000000000 ____D C:\WINDOWS\System32\Tasks\AVAST Software
2019-02-12 18:09 - 2018-06-01 13:51 - 000000000 ____D C:\WINDOWS\system32\SleepStudy
2019-02-12 18:07 - 2018-06-01 14:49 - 000004252 _____ C:\WINDOWS\System32\Tasks\avast! SL Update
2019-02-12 14:25 - 2017-05-19 13:15 - 000000000 ____D C:\FRST
2019-02-12 12:57 - 2018-04-12 02:38 - 000000000 ___HD C:\Program Files\WindowsApps
2019-02-12 12:57 - 2018-04-12 02:38 - 000000000 ____D C:\WINDOWS\AppReadiness
2019-02-12 12:55 - 2016-03-30 01:26 - 000000000 ____D C:\Users\dolly\Documents\YouCam
2019-02-12 12:37 - 2016-03-30 01:24 - 000000000 ____D C:\Users\dolly\AppData\Local\VirtualStore
2019-02-12 12:33 - 2017-09-20 18:17 - 000000180 _____ C:\WINDOWS\system32\{A6D608F0-0BDE-491A-97AE-5C4B05D86E01}.bat
2019-02-12 12:33 - 2016-03-30 01:24 - 000000000 __SHD C:\Users\dolly\IntelGraphicsProfiles
2019-02-12 12:32 - 2018-06-01 13:58 - 000000000 ____D C:\Users\dolly
2019-02-12 12:31 - 2018-06-01 14:49 - 000000006 ____H C:\WINDOWS\Tasks\SA.DAT
2019-02-11 10:33 - 2018-06-01 13:58 - 000002374 _____ C:\Users\dolly\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\OneDrive.lnk
2019-02-11 10:33 - 2016-03-30 01:28 - 000000000 ___RD C:\Users\dolly\OneDrive
2019-02-10 23:04 - 2018-07-10 11:39 - 000000000 ____D C:\ProgramData\Packages
2019-02-07 16:34 - 2016-09-05 14:33 - 000000000 ____D C:\Users\dolly\Desktop\Locum Files
2019-02-07 10:22 - 2016-07-04 00:10 - 000002308 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk
2019-02-07 00:19 - 2018-06-01 14:49 - 000004264 _____ C:\WINDOWS\System32\Tasks\Avast Emergency Update
2019-02-06 10:41 - 2015-12-12 06:15 - 000000000 ____D C:\Program Files (x86)\Microsoft Office
2019-02-02 13:31 - 2018-11-05 14:55 - 000152688 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\mbae64.sys
2019-02-01 16:39 - 2018-08-26 22:20 - 000000000 ____D C:\Users\dolly\AppData\Local\CrashDumps
2019-01-29 11:39 - 2018-01-17 03:39 - 000000000 ____D C:\Users\dolly\AppData\Local\Packages
2019-01-29 10:00 - 2016-03-30 12:49 - 000000000 ____D C:\ProgramData\CanonIJPLM
2019-01-22 00:05 - 2016-07-04 11:10 - 000000000 ____D C:\PennyPerfect
2019-01-19 14:28 - 2016-07-02 16:14 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Trusteer Endpoint Protection
2019-01-19 14:25 - 2018-04-12 02:36 - 000000000 ____D C:\WINDOWS\INF
2019-01-19 09:18 - 2016-03-30 12:54 - 000166792 _____ (AVAST Software) C:\WINDOWS\system32\Drivers\aswMonFlt.sys
2019-01-19 08:25 - 2018-01-14 20:42 - 000000000 ____D C:\Program Files\rempl
2019-01-14 17:10 - 2017-09-20 18:17 - 000000200 _____ C:\WINDOWS\system32\{EC94D02F-D200-4428-9531-05AF7F9799CB}.bat
2019-01-14 17:10 - 2017-09-20 18:17 - 000000000 ____D C:\Program Files\Intel

==================== Files in the root of some directories =======

2016-03-30 01:25 - 2017-12-12 20:09 - 000639588 _____ () C:\Users\dolly\AppData\Local\BTServer.log

==================== Bamital & volsnap ======================

(There is no automatic fix for files that do not pass verification.)

C:\WINDOWS\system32\winlogon.exe => File is digitally signed
C:\WINDOWS\system32\wininit.exe => File is digitally signed
C:\WINDOWS\explorer.exe => File is digitally signed
C:\WINDOWS\SysWOW64\explorer.exe => File is digitally signed
C:\WINDOWS\system32\svchost.exe => File is digitally signed
C:\WINDOWS\SysWOW64\svchost.exe => File is digitally signed
C:\WINDOWS\system32\services.exe => File is digitally signed
C:\WINDOWS\system32\User32.dll => File is digitally signed
C:\WINDOWS\SysWOW64\User32.dll => File is digitally signed
C:\WINDOWS\system32\userinit.exe => File is digitally signed
C:\WINDOWS\SysWOW64\userinit.exe => File is digitally signed
C:\WINDOWS\system32\rpcss.dll => File is digitally signed
C:\WINDOWS\system32\dnsapi.dll => File is digitally signed
C:\WINDOWS\SysWOW64\dnsapi.dll => File is digitally signed
C:\WINDOWS\system32\dllhost.exe => File is digitally signed
C:\WINDOWS\SysWOW64\dllhost.exe => File is digitally signed
C:\WINDOWS\system32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2018-06-01 13:51

==================== End of FRST.txt ============================

Addition.txt

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Hi,

Please download the attached Fixlist.txt file to  the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the FRST.txt log you have submitted.

Run FRST and click Fix only once and wait.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

If the computer freezes occasionally it may be in conflict with Avast.

Navigate to this topic and follow the instructions.
Malwarebytes for Windows antivirus exclusions list
https://support.malwarebytes.com/docs/DOC-1123
===

Let me know of any remaining issues with this computer.

fixlist.txt

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  • 2 weeks later...
  • Root Admin

Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Thanks

 

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