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I Can’t get driver support off my computer. And my windows firewall won’t open. Through the control panel.

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Hello  and :welcome:

Please take your time.

 NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

Download Malwarebytes Support Tool
https://downloads.malwarebytes.com/file/mbst?src=Forums-Reply

    Once the file is downloaded, open your Downloads folder/location of the downloaded file
    Double-click mb-support-X.X.X.XXXX.exe to run the program
        You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent.
    Place a checkmark next to Accept License Agreement and click Next
    You will be presented with a page stating, "Get Started!"
    Click the Advanced tab

Click the Gather Logs button

A progress bar will appear and the program will proceed with getting logs from your computer

Upon completion, a file named mbst-grab-results.zip will be saved to your Desktop. Click OK

Please attach the file in your next reply.

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Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Thanks

 

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