Chasen420 #1 Posted February 11 I Can’t get driver support off my computer. And my windows firewall won’t open. Through the control panel. Share this post Link to post Share on other sites
LDTate #2 Posted February 11 Hello and Please take your time. NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download Malwarebytes Support Toolhttps://downloads.malwarebytes.com/file/mbst?src=Forums-Reply Once the file is downloaded, open your Downloads folder/location of the downloaded file Double-click mb-support-X.X.X.XXXX.exe to run the program You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent. Place a checkmark next to Accept License Agreement and click Next You will be presented with a page stating, "Get Started!" Click the Advanced tab Click the Gather Logs button A progress bar will appear and the program will proceed with getting logs from your computer Upon completion, a file named mbst-grab-results.zip will be saved to your Desktop. Click OK Please attach the file in your next reply. Share this post Link to post Share on other sites
AdvancedSetup #3 Posted March 5 Due to the lack of feedback, this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread. Thanks Share this post Link to post Share on other sites
