CHR123 Posted February 5, 2019 ID:1296942 Share Posted February 5, 2019 Dear MalwareBytes Ive used your software once and it removed virus, unfortunately not all of it. I didnt know how to get rid of the virus so i resetted my PC and it deleted all files. Now i am curios and might be dumb - but is it possible that there still is virus? i am espescially curios about these files. Do you have expertise? Files like D3DSCache - Packages - PlaceholderTileLogoFolder - PackageStaging - Temp i am worried about. Might not Temp but the others :( Kind regards C. Link to post Share on other sites More sharing options...
nasdaq Posted February 7, 2019 ID:1297288 Share Posted February 7, 2019 Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === D3DSCache? is for the Windows 10 Language Pack) is running, during Windows startup or shutdown, or even during the installation of the Windows operating system. Leave it alone. It's required by the Operating system. All the others are safe also. 1 Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted February 27, 2019 Root Admin ID:1300913 Share Posted February 27, 2019 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks Link to post Share on other sites More sharing options...
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