GTamps Posted February 5, 2019 ID:1296868 Share Posted February 5, 2019 Hi guys, I'd like to ask for help if anyone knows how to fix this? Link to post Share on other sites More sharing options...
GTamps Posted February 5, 2019 Author ID:1296871 Share Posted February 5, 2019 1 minute ago, GTamps said: Hi guys, I'd like to ask for help if anyone knows how to fix this? After I copied my photos, it suddenly turned out like this. please help me Link to post Share on other sites More sharing options...
mbam_mtbr Posted February 5, 2019 ID:1296926 Share Posted February 5, 2019 Hi @GTamps, I'm confused what the issue is here? Is the issue that are all saying they are 475 GB? This could just a bug in reporting the proper size. What happens if you look in the properties of the photo? What you move one to your PC? Does it still report 475 GB size? Nathan Link to post Share on other sites More sharing options...
GTamps Posted February 5, 2019 Author ID:1296927 Share Posted February 5, 2019 Hi @mbam_mtbr I already checked the file properties and it displays 475 GB also. I tried to copy it to my PC but it won't copy and says it can't be copied. Even if I tried to open it, nothing appears. Link to post Share on other sites More sharing options...
mbam_mtbr Posted February 5, 2019 ID:1296929 Share Posted February 5, 2019 Hi @GTamps, So, the photos are located on a SanDisk SD card, correct? And you are connecting the phone to a PC to get the photos, correct? Can you view the photos on the phone? If all this is true, I would take the SD card out of the phone and plug it in directly to the PC. Nathan Link to post Share on other sites More sharing options...
GTamps Posted February 5, 2019 Author ID:1296934 Share Posted February 5, 2019 Hi Nathan, I can't still view the photos on the phone. That's why I tried to view it on my PC. I haven't tried it directly as I don't have a SD card adapter as of the moment. I'll inform you by tomorrow on what will happen. Thank you for helping me. Glen Link to post Share on other sites More sharing options...
mbam_mtbr Posted February 5, 2019 ID:1296938 Share Posted February 5, 2019 Hi Glen, Most likely, it's a failed SD card. You may want to contact SanDisk. There are currently no Viruses on Android. A Virus being a very specific piece of malware that can modify files in order to replicate itself. Unless this is first case ever seen — but something tells me that's unlikely. I suppose it is possible that your PC has virus, and it infected the photos once plugged in. But, I would image your PC wouldn't be running if that was the case. Besides, Viruses are very uncommon these days since malware authors learned it isn't profitable to just destroy a PC just for the sake of destroying a PC. Nathan Link to post Share on other sites More sharing options...
GTamps Posted February 5, 2019 Author ID:1296939 Share Posted February 5, 2019 Hi Nathan, Is there a possibility that I can recover the files? Thank you. Glen Link to post Share on other sites More sharing options...
mbam_mtbr Posted February 5, 2019 ID:1296944 Share Posted February 5, 2019 Step one is see what happens when you plug the SD card in directly. May want to try unplugging/plugging back into phone to see if that helps. Link to post Share on other sites More sharing options...
David H. Lipman Posted February 5, 2019 ID:1296946 Share Posted February 5, 2019 (edited) @GTampsYou want to use a Memory Card Reader in a Windows PC or a USB Memory Card Reader attached to a PC and read the file directory from there. Computer malware does not normalize a relative size to a JPEG to 475GB. If a file was truly that large it would not fit on a card. Let alone dozens of JPEGS. Chances are more likely to be a a bug in how the File Table is read and interpreted. By inserting the Memory Card in a PC it is up to the PC's OS to interpret the Memory Card's File Table. Edited February 5, 2019 by David H. Lipman Link to post Share on other sites More sharing options...
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