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Ring Engineering RailPro

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Installed Ring Engineering Railpro Assistant software (ho train computer remote control) ...Not

sure what Generic.Malware/Suspicious means but program is blocked ... If this software happens

to have a similar signature to some malware I guess y'all will whitelist it ... If it contains

malware, how/what do Ido to let Ring Engineering know ?

 

ring_mal.txt

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Hi,

This is a generic detection by our engine, but has been fixed already. Please let me know if it's still detected. If it is, please zip and attach the RAILPROASSISTANT.EXE to this post.

Additional note, I fear that other AVs are also detecting this (mostly generic detections), so it might be a good idea to inform Ring Engineering about this.

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Howdy,

Itz still blocking ... Attached zip file that includes the file found in the RPA directory

plus the installer program ... Will attempt to contact Ring Engineering

RP Assist.zip

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Hi,

I can't reproduce detection anymore, so it might be cached in your case. 

Please do the following to remove the cached detections:

Quit malwarebytes from the systemtray.
Then navigate to the following folder:

C:\ProgramData\Malwarebytes\MBAMService

In there, locate the file HubbleCache and delete it.

Restart Malwarebytes again. A new Hubblecache will then be created again, so it will properly pick it up and remember to not detect this anymore.

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Aahaa ! ... That took care of the problem ... Danke ! ... Uninstall/Install 3 times 

did not work ... Knew something else was goin' on ... Thanks

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