GhostShield321 Posted February 2, 2019 ID:1296361 Share Posted February 2, 2019 Hello Link to post Share on other sites More sharing options...
Staff Malwarebytes Posted February 2, 2019 Staff ID:1296362 Share Posted February 2, 2019 ***This is an automated reply*** Hi, Thanks for posting in the Malwarebytes 3 Help forum. If you are having technical issues with our Windows product, please do the following: Spoiler If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply: NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download Malwarebytes Support Tool Once the file is downloaded, open your Downloads folder/location of the downloaded file Double-click mb-support-X.X.X.XXXX.exe to run the program You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent. Place a checkmark next to Accept License Agreement and click Next You will be presented with a page stating, "Get Started!" Click the Advanced tab Click the Gather Logs button A progress bar will appear and the program will proceed with getting logs from your computer Upon completion, click a file named mbst-grab-results.zip will be saved to your Desktop. Click OK Please attach the file in your next reply. Before submitting your reply, be sure to enable "Notify me of replies" like so: Click "Reveal Hidden Contents" below for details on how to attach a file: Spoiler To save attachments, please click the link as shown below. You can click and drag the files to this bar or you can click the choose files, then browse to where your files are located, select them and click the Open button. One of our experts will be able to assist you shortly. If you are having licensing issues, please do the following: Spoiler For any of these issues: Renewals Refunds (including double billing) Cancellations Update Billing Info Multiple Transactions Consumer Purchases Transaction Receipt Please contact our support team at https://support.malwarebytes.com/community/consumer/pages/contact-us to get help If you need help looking up your license details, please head here: https://support.malwarebytes.com/docs/DOC-1264 Thanks in advance for your patience. -The Malwarebytes Forum Team Link to post Share on other sites More sharing options...
GhostShield321 Posted February 2, 2019 Author ID:1296364 Share Posted February 2, 2019 Hi Malwarebytes team i want to tell you that i can't edit my profile when i want to edit my profile i get this error You are not allowed to edit this profile or i get this one 2S147/1 Link to post Share on other sites More sharing options...
David H. Lipman Posted February 2, 2019 ID:1296365 Share Posted February 2, 2019 (edited) Please reference: Editing our own posts? Edited February 2, 2019 by David H. Lipman Link to post Share on other sites More sharing options...
GhostShield321 Posted February 2, 2019 Author ID:1296366 Share Posted February 2, 2019 I want edit my own profile change not posts Link to post Share on other sites More sharing options...
David H. Lipman Posted February 2, 2019 ID:1296373 Share Posted February 2, 2019 Sorry. The reason however is the same. If there is something specific you needed changed. Contact an Administrator such as; AdvancedSetup Link to post Share on other sites More sharing options...
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