Kairshuang Posted February 1, 2019 ID:1296024 Share Posted February 1, 2019 Hi I would like the renew my subscription but I don't see a way to in my account login. I've logged a ticket 3 days ago and no reply at all. Can someone please tell me how to renew my subscription. Ticket number: 2525523 Link to post Share on other sites More sharing options...
djacobson Posted February 1, 2019 ID:1296140 Share Posted February 1, 2019 (edited) Hello @Kairshuang, which product do you have? Your ticket number is in the format used by our consumer section queue but your post here is in the business section. Follow-up edit: If you need help with the one purchase under the same email you used on the forum, that product is our old lifetime Pro Anti-Malware, it does not renew. Was the trouble with that purchase or a different one under another email? Edited February 1, 2019 by djacobson Link to post Share on other sites More sharing options...
KDawg Posted February 1, 2019 ID:1296147 Share Posted February 1, 2019 It appears the ticket got put in our consumer side. I got this transferred over to our sales team to follow up and reach back out shortly! Link to post Share on other sites More sharing options...
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