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Unregistered devices

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I have a couple of devices that are showing unregistered but when I remote into there devices the Malwarebytes database are up to date and running. My question is how long does it take for the Malwarebytes Management Console to show that the device is online?

See example below.




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Hi Chueypwe and welcome to the Malwarebytes business forums!

The "Unregistered" devices will appear in the console when they sync with Active Directory.

In this case, it appears the 01 machine is still in AD even if it no longer exists or has been recreated still has a record in your Active Directory.

The way to remove these would be to update the AD to remove the machine or stop AD sync.

Let us know if you have any questions or are not able to resolve with those steps?

Many Thanks,

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