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We have 48 seats, but are only able to have 45 active at a time


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Good Morning,

Sorry to hear that this, I have checked on your account and it appears that this looks good on our back end licensing I see 45 installed with three more available.

It should not be removing older machines from the console, I have refreshed your key if you can please attempt to create a new .exe install package from the Policy tab

Let us know if a reinstall at this time is still causing the same issue?

Many Thanks

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We had previously reinstalled the management server, so this is happening with a pretty fresh install of it. Could something in the database be messing up? I tried reinstalling the client software on both the computers that are currently having the issue and they still take each others place.

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