PC might be infected, can someone help?

[JellyJamJohnson]

So, I recently downloaded a game from this website that I probably should've done a security check on beforehand but my lack of patience got the best of me. Can someone perform a scan to see if my computer might be infected? I did have Malwarebytes and Kaspersky on while downloading this file but you never know what could squirm its way through. I believe there's a chance that my PC might be infected and if she is, I'd like to correct the issue before it get's worse. Thank you, whoever is willing to help.

[kevinf80]

Hello JellyJamJohnson and welcome to Malwarebytes, Continue with the following: If you do not have Malwarebytes installed do the following: Download Malwarebytes version 3 from the following link: https://www.malwarebytes.com/mwb-download/thankyou/ Double click on the installer and follow the prompts. If necessary select the Blue Help tab for video instructions.... When the install completes or Malwarebytes is already installed do the following: Open Malwarebytes, select > "settings" > "protection tab" Scroll down to "Scan Options" ensure Scan for Rootkits and Scan within Archives are both on.... Go back to "DashBoard" select the Blue "Scan Now" tab...... When the scan completes quarantine any found entries... To get the log from Malwarebytes do the following:   Click on the Report tab > from main interface. Double click on the Scan log which shows the Date and time of the scan just performed. Click Export > From export you have two options: Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply Text file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply   Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply… Next, Download AdwCleaner by Malwarebytes onto your Desktop. Or from this Mirror   Right-click on AdwCleaner.exe and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users) Accept the EULA (I accept), then click on Scan Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Clean button. This will kill all the active processes Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply Next, Download Farbar Recovery Scan Tool and save it to your desktop. Alternative download option: http://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.html Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way... Be aware FRST must be run from an account with Administrator status...   Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.) Make sure Addition.txt is checkmarked under "Optional scans"   Press Scan button to run the tool.... It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The tool will also make a log named (Addition.txt) Please attach that log to your reply. Let me see those logs in your reply... Thank you, Kevin....

[JellyJamJohnson]

35 minutes ago, kevinf80 said:

Hello JellyJamJohnson and welcome to Malwarebytes, Continue with the following: If you do not have Malwarebytes installed do the following: Download Malwarebytes version 3 from the following link: https://www.malwarebytes.com/mwb-download/thankyou/ Double click on the installer and follow the prompts. If necessary select the Blue Help tab for video instructions.... When the install completes or Malwarebytes is already installed do the following: Open Malwarebytes, select > "settings" > "protection tab" Scroll down to "Scan Options" ensure Scan for Rootkits and Scan within Archives are both on.... Go back to "DashBoard" select the Blue "Scan Now" tab...... When the scan completes quarantine any found entries... To get the log from Malwarebytes do the following:   Click on the Report tab > from main interface. Double click on the Scan log which shows the Date and time of the scan just performed. Click Export > From export you have two options: Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply Text file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply   Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply… Next, Download AdwCleaner by Malwarebytes onto your Desktop. Or from this Mirror   Right-click on AdwCleaner.exe and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users) Accept the EULA (I accept), then click on Scan Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Clean button. This will kill all the active processes Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply Next, Download Farbar Recovery Scan Tool and save it to your desktop. Alternative download option: http://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.html Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way... Be aware FRST must be run from an account with Administrator status...   Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.) Make sure Addition.txt is checkmarked under "Optional scans"   Press Scan button to run the tool.... It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The tool will also make a log named (Addition.txt) Please attach that log to your reply. Let me see those logs in your reply... Thank you, Kevin....

Thank you, kindly.

Here's the log from Malwarebytes

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 1/25/19
Scan Time: 4:27 PM
Log File: 0d34b36c-20e8-11e9-b629-1062e5e0fbc2.json

-Software Information-
Version: 3.6.1.2711
Components Version: 1.0.527
Update Package Version: 1.0.8966
License: Trial

-System Information-
OS: Windows 10 (Build 17134.81)
CPU: x64
File System: NTFS
User: LAPTOP-RQA5MMUD\Mutha*****a Jones

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 264975
Threats Detected: 0
Threats Quarantined: 0
Time Elapsed: 4 min, 52 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 0
(No malicious items detected)

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)

(end)

------------------------------------------------------

 

For some reason, whenever I try to paste the logs of both Adware Cleaner and FRST.txt to this reply, it only pastes one link and nothing else. Which is weird. So I just included the logs of Adware Cleaner and FRST.txt in the attachments.

 

 

AdwCleaner[C00].txt

FRST.txt

Addition.txt

[kevinf80]

Hello JellyJamJohnson,

I do not see any obvious Malware or Infection in your logs, run following to remove unwanted remnant files...

Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into. "Do not open that file when running FRST fix"
NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

Open FRST and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply.

Let me know if you have any remaining issues or concerns...

Thank you,

Kevin...

fixlist.txt

[JellyJamJohnson]

Thank you, Kevin. Haven't experienced any further problems yet but I will definitely let you know if I do. I appreciate your help.

Fix result of Farbar Recovery Scan Tool (x64) Version: 20.01.2019
Ran by Mutha*****a Jones (25-01-2019 18:52:12) Run:1
Running from C:\Users\Mutha*****a Jones\Desktop
Loaded Profiles: Mutha*****a Jones (Available Profiles: Mutha*****a Jones)
Boot Mode: Normal
==============================================

fixlist content:
*****************
start
S2 0021321531264161mcinstcleanup; C:\windows\TEMP\002132~1.EXE -cleanup -nolog [X]
S3 H2OFFT; \SystemRoot\System32\drivers\H2OFFT64.sys [X]
2019-01-24 18:52 - 2019-01-24 18:52 - 002158152 ____N (Opera Software) C:\Users\Mutha*****a Jones\AppData\Local\Temp\hlocmaw4.xwn.exe
FirewallRules: [{EC5A62D3-5BB2-47E5-8BD0-60D19B1C7DAF}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe No File
FirewallRules: [{2DBF910C-2D34-48F0-9612-154783F7E29A}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe No File
FirewallRules: [{C4C1C50F-5A07-40D9-A4F7-5E0AE5B95C3D}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe No File
FirewallRules: [{1A49223B-9B85-45C0-B6B7-E73A4BC1CF31}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe No File
FirewallRules: [{7698FE3A-66E8-414A-8C14-B195538E3E67}] => (Allow) C:\Program Files (x86)\Common Files\Mcafee\MMSSHost\MMSSHost.exe No File
FirewallRules: [{449C7006-6B29-40EE-BC1A-AB0CACC5557D}] => (Allow) C:\Program Files\Common Files\McAfee\MMSSHost\MMSSHost.exe No File
emptytemp:
end

*****************

HKLM\System\CurrentControlSet\Services\0021321531264161mcinstcleanup => removed successfully
0021321531264161mcinstcleanup => service removed successfully
HKLM\System\CurrentControlSet\Services\H2OFFT => removed successfully
H2OFFT => service removed successfully
C:\Users\Mutha*****a Jones\AppData\Local\Temp\hlocmaw4.xwn.exe => moved successfully
"HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{EC5A62D3-5BB2-47E5-8BD0-60D19B1C7DAF}" => removed successfully
"HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{2DBF910C-2D34-48F0-9612-154783F7E29A}" => removed successfully
"HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{C4C1C50F-5A07-40D9-A4F7-5E0AE5B95C3D}" => removed successfully
"HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{1A49223B-9B85-45C0-B6B7-E73A4BC1CF31}" => removed successfully
"HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{7698FE3A-66E8-414A-8C14-B195538E3E67}" => removed successfully
"HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules\\{449C7006-6B29-40EE-BC1A-AB0CACC5557D}" => removed successfully

=========== EmptyTemp: ==========

BITS transfer queue => 6053888 B
DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 13515526 B
Java, Flash, Steam htmlcache => 735 B
Windows/system/drivers => 500288275 B
Edge => 196698204 B
Chrome => 0 B
Firefox => 0 B
Opera => 0 B

Temp, IE cache, history, cookies, recent:
Default => 0 B
Users => 0 B
ProgramData => 0 B
Public => 0 B
systemprofile => 0 B
systemprofile32 => 0 B
LocalService => 18146 B
LocalService => 0 B
NetworkService => 29308 B
NetworkService => 0 B
Mutha*****a Jones => 472280984 B

RecycleBin => 0 B
EmptyTemp: => 1.1 GB temporary data Removed.

================================

The system needed a reboot.

==== End of Fixlog 18:52:29 ====

[kevinf80]

Thanks for the update and log, continue to clean up...

Right click on FRST here: C:\Users\Muthafucka Jones\Desktop\FRST64.exe and rename uninstall.exe when complete right click on uninstall.exe and select "Run as Administrator" If you do not see the .exe appended that is because file extensions are hidden, in that case just rename FRST64 to uninstall That action will remove FRST and all created files and folders... Next, Read the following links to fully understand PC Security and Best Practices, you may find them useful.... Answers to Common Security Questions and best Practices Do I need a Registry Cleaner? Take care and surf safe Kevin...

[kevinf80]

Glad we could help.

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Thanks