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kite023

Global virus does not all me to use on Google

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I still used Safari, same browser, just added a guest account. ( I can open all of the google sites, maps, gmail etc.)

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Thanks so much for your help. I really appreciate it, at least I can use google, if not under my account at least I can use it under my "Guest" account. I would prefer to use it under my account, so if you know of any changes I can make, I'd appreciate knowing what those are. 

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In order to know what changes you would need to make, we would need to see the information that was requested in the most recent messages from alvarnell and me.

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The IP post reveals nothing about your location or identity. It only shows entries for your computer and router internal, local network which are similar for everybody.

Those IP's do look a bit strange though. Since your router is 10.200.56.1 I would expect the DNS address to be the same and not 10.200.0.1. 

Try deleting both the DNS entries and hold off on adding Google's 8.8.8.8. Just let the router fill it in.

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4 hours ago, kite023 said:

I still used Safari, same browser, just added a guest account. ( I can open all of the google sites, maps, gmail etc.)

Understand, and that's probably enough, but using a different browser would tell us if there was something else infecting just Safari that we aren't aware of. That's pretty much been eliminated now, and must be a network issue of some sort.

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I am unable to delete them. It does not give me an option to select them at all. I went into my the settings and "unlocked" my computer in the Users and Groups menu, thinking that I would be able to select them, but that didn't work.  

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In System Preferences->Network you have to click the padlock in the lower left corner first and unlock it with your admin password. Then click the "Advanced" button and "DNS" tab and it will let you delete those entries.

Since you have to do that to add any entires, I have to wonder how those two got there in the first place?

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1493605605_ScreenShot2019-01-31at9_02_54PM.thumb.png.e782487a8b9bf33bb4802b1b069220cf.png

I have unlocked my computer but it still does not let me click on either 10.200.0.1 or 8.8.8.8

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When I first tried to connect to the Internet with my Mac, it didn't work.  The computer support people added my computer on their end. Perhaps that's why? 

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