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I might be infected with trojan


disp22
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Hello  and
:welcome:

Please take your time.

Just to be clear, there are 2 areas you need to enable rootkit scanning - if you have it checked in the Advanced Settings, it's only going to perform rootkit scan when you click Scan.

The scheduled Threat scan has to be set up as well. Go to Automated Scheduling, double click the Threat Scan so you can Edit it.

Click Advanced button in the lower left corner. Place a check in 'scan for rootkits'

 

 

I have attached A file I need you to download and save it to the same place that you saved the FRST program

This fix will include removing temp files and emptying the Recycle Bin.

Download attached **fixlist.txt** and save it to same location where the FRST tool is located.

NOTE: Both FRST.exe and the fixlist.txt must be in the same location or the fix will not work.
Close all browsers before running.

Double click FRST to run the tool. If the tool warns you the version is outdated, please download and run the updated version.
 •Click the **Fix Button**.
 
•If you receive a message that a reboot is required, please make sure you allow it to restart normally.

•The tool will complete its run after restart.

When finished, the tool will make a log (Fixlog.txt) in the same location from where it was run. Please attach the Fixlog.txt in your reply.

Restart the pc and let me know how it's running now.

fixlist.txt

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Thanks for that, unfortunately I have scan for rootkit in both places enabled, still the report says disabled. I might do another quick scan after that cleaning and see if that helped.

For the fixlist.txt file I did as requested and below is the fixlog.txt file. The only concern is when I was about to hit ok for restart windows after finishing the clean, Avast came up saying that FRST.exe is infecting me with IDP.generic, so I quarantained it. Why would Avast do that?

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  • 1 month later...
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Thanks

 

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