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Unable to contact license server (another)

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It's getting a 404


The connection has timed out

The server at keystone.mwbsys.com is taking too long to respond.

    The site could be temporarily unavailable or too busy. Try again in a few moments.
    If you are unable to load any pages, check your computer’s network connection.
    If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.


Also I looked in my report logs and yesterday morning Malwarebytes started blocking symcd.com in Firefox (default browser)


-Log Details-
Protection Event Date: 11/17/17
Protection Event Time: 9:07 AM
Log File: 05cb94fa-cba9-11e7-80ff-1c1b0d689be3.json

-Software Information-
Components Version: 1.0.236
Update Package Version: 1.0.3282
License: Premium

-System Information-
OS: Windows 10 (Build 16299.19)
CPU: x64
File System: NTFS
User: System

-Blocked Website Details-
Malicious Website: 1
, , Blocked, [-1], [-1],0.0.0

-Website Data-
Category: Unspecified
Domain: ss.symcd.com
IP Address:
Port: [50245]
Type: Outbound
File: C:\Program Files (x86)\Mozilla Firefox\firefox.exe






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The logs indicate the connection to the licensing server is timing out. Have you made any recent changes to the computer or environment/network?

Does the same issue occur in Safe Mode with Networking? https://support.microsoft.com/en-gb/help/12376/windows-10-start-your-pc-in-safe-mode

In Normal Mode, can you try temporarily disabling Windows Firewall and check if the issue still occurs: https://www.tenforums.com/tutorials/70699-turn-off-windows-defender-firewall-windows-10-a.html#option4

Edited by LiquidTension
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No, no changes were made on my part on the computer. Just woke up yesterday morning turned it on and started getting the error popping up. 

1PW - I did try the other two browsers and had the same result, and so I think I know where you were leading and ran nslookup on the domain


  It returned  So I suspected DNS issues with the ISP and switched my connection to Google's public DNS /  and now I'm no longer getting the license server error and when I go to https://keystone.mwbsys.com  I'm seeing the "OK"   

I appreciate the assistance folks.

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