mbam trial just stopped all net access without notification

[vsrawat]

on w8.1-64 bit, today mbam trial just stopped all net access

that too, without notification that it is stopping access to net,
It wasted one hour of my time till I checked everything, and even logged out of w8.1 to log in to w10 to see whether net is working there or not. It was working there, so I came back to w8.1 and then I realized that it could be mbam so I closed both protections one by one.

I had not selected those protection. These started with free trial as a default. so I was not knowing what mbam was doing to focus on it.

It is sickening.

it even didn't allow mbam to update definitions. Don't you think your site is safe so that you have already included an exception for yourself?

how can you stop all net traffic and not even show a notification that it is you who are blocking sites?

And do you think that eveyone who is using internet will be coming to mbam every time he opens a new site to add an exclusion for that site.

You are out of your mind.

btw, I had used mbam several times earlier, even in full functional trial, and this has occurred for the first time.

Just came here to bash you for my anxiety and wastage of time.

Thanks.

[Malwarebytes]

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[LiquidTension]

I'm sorry to hear of the issue you've experienced.

Please provide the log file referenced in the post above and we'll look into the cause of this issue.

[vsrawat]

mea culpa.

I had posted the above 3 replies thinking this is about some other post I had made yesterday.

Now I don't see edit or delete option at your site, so I can't do anything about this. this much should have been provided at any site.

Please delete above 3 replies.

I am replying to your reply, below.

thanks.

[vsrawat]

It happened yesterday.

I had not done any scan yesterday.

I had done scan the day before on 17th jan, but that day, due to net bandwidth not being available, I could not update mbam files, so I had ran mbam yesterday just to update its files, and it has done that. Then after, I forgot to close it and it remained in my systray and kept on blocking all in-out net traffic for 1 hour till I realized that it is mbam doing this.

so there is no scan log file of yesterday as there was no scan.

the scan log file of the day before is here. mbam_18012019b.txt

thanks.

[LiquidTension]

Thank you for the information.

Please run the Malwarebytes Support Tool (instructions in Post #2) and provide the generated mbst-grab-results.zip. This may provide details on the cause of the issue.