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Office apps crashing when saving due to MBAE

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Have a few users that are unable to save documents in various Office applications due to MBAE it looks like.  Here's one user's event log info when he tries to save a spreadsheet in Excel:

Faulting application name: EXCEL.EXE, version: 16.0.9126.2336, time stamp: 0x5c078f5f
Faulting module name: mbae64.dll, version:, time stamp: 0x58512128
Exception code: 0xc0000409
Fault offset: 0x0000000000034bdb
Faulting process id: 0x2588
Faulting application start time: 0x01d4acf1377138ed
Faulting application path: C:\Program Files\Microsoft Office\root\Office16\EXCEL.EXE
Faulting module path: C:\Program Files (x86)\Malwarebytes Anti-Exploit\mbae64.dll
Report Id: 5c801e01-b35e-4fc0-b54e-e60a58e6146d
Faulting package full name:
Faulting package-relative application ID:
Fault bucket 1939379432757964537, type 5
Event Name: BEX64
Response: Not available
Cab Id: 0

Problem signature:
P2: 16.0.9126.2336
P3: 5c078f5f
P4: mbae64.dll
P6: 58512128
P7: 0000000000034bdb
P8: c0000409
P9: 0000000000000005

Attached files:
\\?\C:\Users\epickens\AppData\Local\Temp\{63CB8CD7-9174-46FB-B23B-58CEF6CA0FFF} - OProcSessId.dat

These files may be available here:

Analysis symbol:
Rechecking for solution: 0
Report Id: 5c801e01-b35e-4fc0-b54e-e60a58e6146d
Report Status: 268435456
Hashed bucket: 75c642ca409d9229aaea0f519e3caef9
Cab Guid: 0

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Hi esheldon,

From the logs you posted, it looks like a very old version of MBAE ( The latest version is Can we please have the users update to the latest,  and see if that resolves the issue. 

Let us know if you have any questions.


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  • 3 months later...

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