jijahdope Posted January 16, 2019 ID:1292863 Share Posted January 16, 2019 I've run malwarebytes and found multiple adwares and malwares in my computer. Some rather alarming (for me) were those that are located in System32. Can I request some help? Link to post Share on other sites More sharing options...
jijahdope Posted January 16, 2019 Author ID:1292867 Share Posted January 16, 2019 These are the files that are requested which came from the FRST.exe scan. Addition.txt FRST.txt Link to post Share on other sites More sharing options...
nasdaq Posted January 16, 2019 ID:1292884 Share Posted January 16, 2019 Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === The FRST.TXT log was truncated. Please post the complete log for my review. Link to post Share on other sites More sharing options...
jijahdope Posted January 17, 2019 Author ID:1293040 Share Posted January 17, 2019 FRST.txtAddition.txt Link to post Share on other sites More sharing options...
nasdaq Posted January 17, 2019 ID:1293080 Share Posted January 17, 2019 Hi, need more information of this Firefox ProxyFF NetworkProxy: Mozilla\Firefox\Profils\8juozyri.default -> socks_remote_dns", true Did you set this Up. === Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The tool will create a log (Fixlog.txt) please post it to your reply. === Firefox: If you have any issues with Firefox reset Default Browsing settings:https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings === If Malwarebytes reports any unwanted items please post the log for my review. Let me know what problem persists. fixlist.txt Link to post Share on other sites More sharing options...
jijahdope Posted January 18, 2019 Author ID:1293251 Share Posted January 18, 2019 Thank you for the help sir! I first did the fix (below is the fixlog) Fixlog.txt After my pc restarted I refreshed firefox. After that I ran malwarebytes and it reported no threats! (below is the report summary) malwarereport.txt Is my computer finally fixed? PS: Is it also safe to delete the old firefox data that appeared in my desktop after refreshing firefox? PPS: Thank you very much for the help! Link to post Share on other sites More sharing options...
jijahdope Posted January 18, 2019 Author ID:1293252 Share Posted January 18, 2019 19 hours ago, nasdaq said: Hi, need more information of this Firefox ProxyFF NetworkProxy: Mozilla\Firefox\Profils\8juozyri.default -> socks_remote_dns", true Did you set this Up. === Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The tool will create a log (Fixlog.txt) please post it to your reply. === Firefox: If you have any issues with Firefox reset Default Browsing settings:https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings === If Malwarebytes reports any unwanted items please post the log for my review. Let me know what problem persists. fixlist.txt PS: I don't remember setting up that network proxy but I refreshed firefox will that fix the problem? Link to post Share on other sites More sharing options...
nasdaq Posted January 18, 2019 ID:1293272 Share Posted January 18, 2019 Can I see the Fixlog.txt created with the Fix I suggested. Reset Firefox and let me know what problem persists. Link to post Share on other sites More sharing options...
nasdaq Posted January 23, 2019 ID:1294156 Share Posted January 23, 2019 Glad we could help. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 25, 2019 Root Admin ID:1294511 Share Posted January 25, 2019 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks Link to post Share on other sites More sharing options...
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