Jump to content

Malwarebytes service stopped working

Recommended Posts

Application errors:
Error: (01/12/2019 05:24:20 PM) (Source: Application Error) (EventID: 1005) (User: )
Description: Windows cannot access the file C:\Windows\System32\webio.dll for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the storage
drivers installed on this computer; or the disk is missing.
Windows closed the program Malwarebytes Service because of this error.

Program: Malwarebytes Service
File: C:\Windows\System32\webio.dll

The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
If the file still cannot be accessed and
	- It is on the network,
your network administrator should verify that there is not a problem with the network and that the server can be contacted.
	- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.

Additional Data
Error value: C0000242
Disk type: 3

Let's start by checking for file system errors. Please refer to the steps below.


  • Press the Windows Key EzAL9ma.png + S on your keyboard at the same time.
  • Type cmd, right-click Command Prompt or CMD and click dXnTYIsgPPudpT2heFdJwQ5x5?token=eyJhbGciOiJkaXIiLCJlbmMiOiJBMTI4Q0JDLUhTMjU2In0..bQKgwlIcB51xGtkzS_AofQ.ylWvEIPLqOMj6Vv1BDEaiPDFAgbpGdLCzizKHcIHo8BG9W-kamcLFzr__7fGrbXqXfUPt3A29P8MewNLwVlz9BA2fwuKSMw1xZaqXwxQ73rzo1ujwie_YWmNCoBOzBJly_bFZr2S12huM-9VEJOxq7EPGeAZ_dKunTDovVGyfVwD28ZY47Ny70oXgloXu7tg5CeBPs9Qq_Foi9PKwmjnkSvjWvVO-9ia7lzBlHDWN14ZQIbgtZJXi8NtAPvMBTEkf3zfCSJQPrYDhWZeNt9DcvHTQDxtf0pn3vBx9Mjrcsc.CaHO3vn1xEul8ORA-_CqJQRun as administrator.
  • At the Command Prompt, type the following command and press Enter on your keyboard.
  • If you are prompted to schedule CHKDSK to run the next time the computer restarts, type y and press Enter on your keyboard.
  • Type Exit and press Enter on your keyboard.
  • Reboot your computer. CHKDSK will automatically run.
  • Upon completion, download ListChkdskResult using the link below:
  • Run the tool. Once finished, a Notepad window will open. Copy the text inside and paste into a new post.
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.