why bytefence not removed

[jraju]

i downloaded a video converter and careful not to select any bundled programs. still , it has injected chromium and another program.

i thought of scanning by adware cleaner. it found 19 PuPs and deleted only 18 , leaving one not deleted. it was also shown in the log of the file after reboot.

Not Deleted   C:\Program Files\ByteFence

should i manually delete it. why it is not deleted by adware cleaner. please give me a fix, or update to kill this bytefence also.

this is the first application , that is not deleted by adware cleaner
 

[Malwarebytes]

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[Elisabeth]

Hi @jraju,

Can you share the application log file? (C:\AdwCleaner\Logs\AdwCleaner_Debug.log).

If you don't find it, then you should enable the log module in the settings panel:

 

After enabling it, please scan and clean C:\Program Files\ByteFence again and send us the log file. Also, does the folder contain any file? Or, instead, it's empty?

Thanks!