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WhoDoes

Cloud Net, Malwarebytes && Windows Defender blocked

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I noticed having my FPS dropped. 

Couldn't open Windows Defender and Malwarebytes for having "inappropriate access". Same as sfc scannow.

Saw Cloud Net. exe in task manager and couldn't uninstall it through control panel. 

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Hello @WhoDoes and :welcome:

 

Please run the following. If Malwarebytes won't ruin then skip that step and move on to the next step.

 

 

Please run the following steps and post back the logs as an attachment when ready.

STEP 01

  • If you're already running Malwarebytes 3 then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • If you don't have Malwarebytes 3 installed yet please download it from here and install it.
  • Once installed then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • Once the scan is completed click on the Export Summary button and save the file as a Text file to your desktop or other location you can find, and attach that log on your next reply.
  • If Malwarebytes won't run then please skip to the next step and let me know on your next reply.

STEP 02

Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

  • Right-click on the program and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Accept the Terms of use.
  • Wait until the database is updated.
  • Click Scan Now.
  • When finished, please click Clean & Repair.
  • Your PC should reboot now if any items were found.
  • After reboot, a log file will be opened. Copy its content into your next reply.

 

RESTART THE COMPUTER Before running Step 3

STEP 03
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here.
  • Please attach the Additions.txt log to your reply as well.

 

Thanks

Ron

 

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Did AdwCleaner and FarBar. Still couldn't access Malwarebytes (and Defender). Ran FarBar twice (before and after AdwCleaner; file attached is the after cleanup), Defender said it detected something both times I ran FarBar during scan and said it was removing it. CloudNet is still here in Task Manager and also found XMRig Miner. There might be something else I do not know. 

Addition.txt

AdwCleaner[C00].txt

AdwCleaner[S00].txt

FRST.txt

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Chameleon worked great. Looks like everything's okay now. Thank you, Ron and Malwarebytes awesome team. 

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Great, but probably best to go ahead now and reboot. Then run all the steps again and post back logs so we can confirm all is  good.

Cheers

Ron

 

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Late for me so I'm heading out but please run the following. I'll check back on you again tomorrow.

You have old compromised versions of Java installed. Please go into Control Panel, Programs, Add/Remove and uninstall all versions of Java.

Java 8 Update 73 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418073F0}) (Version: 8.0.730.2 - Oracle Corporation)
Java 8 Update 73 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218073F0}) (Version: 8.0.730.2 - Oracle Corporation)
Java SE Development Kit 8 Update 73 (64-bit) (HKLM\...\{64A3A4F4-B792-11D6-A78A-00B0D0180730}) (Version: 8.0.730.2 - Oracle Corporation)

 

 

 

Please download the attached fixlist.txt file and save it to the Desktop.
NOTE. It's important that both files, FRST or FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

fixlist.txt

 

Thanks

Ron

 

 

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