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Computer freezes

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On 12/15/2017 at 8:45 AM, grunf said:

Open start menu, look for Control Panel then Administrative tools. Locate Event Viewer and start it as administrator. When it opens, on the left side look for Windows Logs and open it. Right click on System and look for "Filter Current Log" tick Critical and Error, click OK. Review logs for disk or AHCI errors. It should be there if You didn't use any system cleaners like Ccleaner.



I have a similar problem and went to event viewer.  Discovered two " critical level errors with Kernel source and event id of 41. Ok, now what do I do to unfreeze my screen?

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