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Dashboard Infected Counter


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Just from a management prospective, you should be able to click on the "Infected" counter and be taken immediately to the item(s) that incremented the counter.  If the items are already remediated, then you should split this counter into "unremediated infections" and "remediated infections".

As the manager of this product for a client, all we want do know is "Do we need to do something".  As it is, this counter usually results in a wild goose chase to find the thing(s) that incremented it and almost always results in the conclusion that whatever it was is already taken care of and we don't need to do anything.

As it is, chasing wild geese all the time results in us ignoring that counter altogether.  Is that really what you want?

Isn't there some change that can be made to have the dashboard provide us with a simple binary indicator - "Action Needed" or "No Action Needed"?

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Welcome to our Forums!

 

Items detected during real-time protection are automatically quarantined with no further action necessary.

We can go to the Detections tab on the left-hand side of the cloud console

From here Select the Actions Taken drop down menu and select "Found"

These are the only items that Malwarebytes has detected that did not take automatic action, usually a "Scan+Report" or a scheduled scan without the automatic quarantine option selected.

 

When scanning with "Scan + Quarantine" option as well as scheduled scans with the automatic quarantine option checked will not require further action.

We can look at Quarantined items as No Action Needed, and the Found items as action possibly needed.

 

As well check out this article on PUP's and PUM's these are on "potentially" unwanted and can create some noise as well but can be selected to not detected if you no longer want to see detections for things like toolbars.

https://support.malwarebytes.com/docs/DOC-2896

 

Let us know if this helps or you have any questions

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