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Mystery Malware

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Hello  and

Please take your time.

I have attached A file I need you to download and save it to the same place that you saved the FRST program

Download attached **fixlist.txt** and save it to same location where the FRST tool is located.

NOTE: Both FRST.exe and the fixlist.txt must be in the same location or the fix will not work.
Close all browsers before running.

Double click FRST to run the tool. If the tool warns you the version is outdated, please download and run the updated version.
 •Click the **Fix Button**.
•If you receive a message that a reboot is required, please make sure you allow it to restart normally.

•The tool will complete its run after restart.

When finished, the tool will make a log (Fixlog.txt) in the same location from where it was run. Please attach the Fixlog.txt in your reply.

Restart the pc and let me know how it's running now.


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I think that's from MysticLight

This was showing in your log:

Error: (12/30/2018 06:30:53 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: MysticLight.exe, version:, time stamp: 0x5971948f
Faulting module name: KERNELBASE.dll, version: 10.0.17134.165, time stamp: 0xfa43f4b2
Exception code: 0xe0434352
Fault offset: 0x0010ddc2
Faulting process id: 0x4bc
Faulting application start time: 0x01d4a0a7dac8e887
Faulting application path: C:\Program Files (x86)\MSI\MysticLight\MysticLight.exe


See if you can re-install it


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If it's an infection, it's in your router, There's no malware showing on the logs.

Let’s try to reset the router to its default configuration.

This can be done by inserting something tiny like a paper clip end or pencil tip into a small hole labeled "reset" located on the back of the router.

Press and hold down the small button inside until the lights on the front of the router blink off and then on again (usually about 10 seconds).

You also need to reconfigure any security settings you had in place prior to the reset.

You may also need to consult with your Internet service provider to find out which DNS servers your network should be using.

Note: After resetting your router, it is important to set a non-default password, and if possible, username, on the router. This will assist in eliminating the possibility of the router being hijacked again.


You might need elevated privileges

Open the Start Menu, (Windows Globe) click on All Programs > Accessories >, right click on Command Prompt, and click on Run as administrator.

In the command prompt window that opens, copy / paste or type the following commands:

Note the spaces between G / it needs to be there.

Click the Microsoft Start logo in the bottom left corner of the screen Type CMD and click Ok.

The MSDOS Window will be displayed. At the command prompt, copy / paste or type the following and press Enter after each line:

IPCONFIG /release

IPCONFIG /flushdns


IPCONFIG /registerdns

netsh winsock reset

netsh int ip reset

regsvr32 netshell.dll

regsvr32 netcfgx.dll

regsvr32 netman.dll

Type in Exit

Restart the computer.

Let me know if it's working

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Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.



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