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unable to contact license server.please help!

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wallpaper.thumb.png.92fe6d5d8a4d576427d2e97d6dbabeb8.pngplease help !! i have installed and purchased the activation key .whenever i try to activate my product ,this noticification occurs ! i have provided screen shots of my two monitor together .left side one is the problemetic site .please help !!i have used mb3 support tool ! it restarts and cleans malwarebytes but can not download it ! i have attahed the mb-grab results here down below ! i have already purchased the program but can not use it ! 



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Hello @Shams21 and :welcome:

Thank you for purchasing the Malwarebytes 3 Premium license. The Windows system of the computer in question must have continuing Internet access to the Malwarebytes License Server.  For the Malwarebytes product licensing procedure to succeed, this condition on that computer must be corrected in either of two ways:

1.) With a text editor or the Windows Notepad, please open the HOSTS file at:


Then, please permanently delete the following present entries in the above HOSTS file followed by a save: serius.mwbsys.com keystone.mwbsys.com


2.) Reset the computer's HOSTS file to its default by following Microsoft's procedure for the version of Windows installed using: How to reset the Hosts file back to the default.

Then, restart Windows and proceed to activate the Malwarebytes 3 product license.

Please reply to this topic and let us know if the Malwarebytes license activation process succeeded.

Thank you. 

Edited by 1PW
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