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Problem intalling Malewarebytes on Windows XP

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I uninstalled an older version of Malewarebytes but noticed that two files remained which I was told I didn't have access to. In trying to reinstall Malewarebytes from https://data-cdn.mbamupdates.com/web/mb3_bifurcation/mb3-setup-54035.54035-, I get a runtime error: (at 414:120) "could not call proc." I have tried installing the Malewarebytes Support Tool, but am told that I need .Net Framework 4 updates that I can't seem to locate using Windows Update from Control Panel. I have attached the file using mb-check-  Any help with this would be appreciated.  Thank you.

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***This is an automated reply***


Thanks for posting in the Malwarebytes 3 Help forum.


If you are having technical issues with our Windows product, please do the following: 


If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply:

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Hello @8biosdrive and :welcome:

The prerequisite for the legacy MB3 version is Windows XP, Service Pack 3, x86/32-bit.

Then, please read the announcement: Malwarebytes support for legacy Windows XP and Vista Operating Systems FAQ.

MB3 Legacy Download: https://downloads.malwarebytes.com/file/mb3_legacy

Please take note that the anti-ransomware module will not be enabled on a Windows XP system.


Edited by 1PW
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Well, unfortunately, I do. I installed Malwarebytes version 3.5.1 build 2522 and ran a scan.  No maleware was found. However, later on when I went to work on some Word files, I found that they were locked. In fact, all the files on my computer seem to be locked. No copying or editing of any of the files I opened could be carried out. There are no indications from Norton Internet Security that any problems exist. Is this a known issue? Any suggestions would be greatly appreciated. Happy Holidays!

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Here is an update on my last post. The problem of the locked files was solved, and it had nothing to do with Malwarebytes. I had previously recovered from a corrupted hard drive. Since reformatting, reinstalling Windows XP and programs, and then reinstalling recovered data, I had been getting a request from Microsoft Office to reactivate my Office 2003 software, which I had been ignoring while trying to take care of numerous problems in getting programs and files to open and work correctly.  It looks like at some point over the last day or so, Microsoft Office disabled editing functions in Office programs (Word, Power Point...). When I simply reactivated the software, all the files started behaving normally again!  Happy Holidays!

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