Definitely have Russian adware, but Malwarebytes fails to detect

[Throwaway_000001]

Intrusive advertisements are being injected into my private messages, google searches, emails, etc.  Ran Malwarebytes Premium, which detected and removed malware, but after restart, problem persisted.  Ran Malwarebytes a second time, no malware or PUP detected.  Reset browser to defaults, problem persisted.  Am at a loss RE: What to do.  FRST files included below.

 

Malwarebytes_Scan.txt

FRST.txt

Addition.txt

[kevinf80]

Hello Throwaway_000001 and welcome to Malwarebytes, Open Malwarebytes Anti-Malware.   On the Settings tab > Protection Scroll to and make sure the following are selected: Scan for Rootkits Scan within Archives   Scroll further to Potential Threat Protection make sure the following are set as follows: Potentially Unwanted Programs (PUP`s) set as :- Always detect PUP`s (recommended) Potentially Unwanted Modifications (PUM`s) set as :- Alwaysdetect PUM`s (recommended)   Click on the Scan make sure Threat Scan is selected, A Threat Scan will begin. When the scan is complete if anything is found make sure that the first checkbox at the top is checked (that will automatically check all detected items), then click on the Quarantine Selected Tab If asked to restart your computer to complete the removal, please do so When complete click on Export Summary after deletion (bottom-left corner) and select Copy to Clipboard. Wait for the prompt to restart the computer to appear, then click on Yes. After the restart once you are back at your desktop, open Malwarebytes once more to retrieve the log. To get the log from Malwarebytes do the following:   Click on the Reports tab > from main interface. Double click on the Scan log which shows the Date and time of the scan just performed. Click Export > From export you have two options: Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply Text file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply   Use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply… Thank you, Kevin....

[Throwaway_000001]

Ran Malwarebytes again under your specifications, additional piece of malware detected.  After quarantine/restart, issue persists.  Log below:

 

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 12/20/18
Scan Time: 9:57 AM
Log File: 91ec6ce6-0467-11e9-875a-f8bc12fe8b6a.json

-Software Information-
Version: 3.6.1.2711
Components Version: 1.0.508
Update Package Version: 1.0.8409
License: Trial

-System Information-
OS: Windows 8.1
CPU: x64
File System: NTFS
User: GILL-BATES\Philip

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 280219
Threats Detected: 1
Threats Quarantined: 1
Time Elapsed: 22 min, 40 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 1
Generic.Malware/Suspicious, C:\USERS\PHILIP\APPDATA\ROAMING\HOFIDO.EXE, Quarantined, [0], [392686],1.0.8409

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)

(end)

[kevinf80]

Google Chrome is your default browser so I assume that is where the redirects etc happen, let go for a clean install; see if that helps...

If your Chrome Bookmarks are important do this first: Go to this link: http://www.wikihow.com/Export-Bookmarks-from-Chrome follow the instructions and Export your Bookmarks from Chrome, save to your Desktop or similar. Note the instructions can also be used to Import the bookmarks..... Continue for a clean install: Download Chrome installer and save to install later: https://www.google.com/intl/en_uk/chrome/browser/desktop/index.html https://www.google.com/intl/en_usa/chrome/browser/desktop/index.html Next, Open Chrome and sign into your account, open a new tab and type or copy paste chrome://settings/syncSetup hit enter... In the new window that opens "Sync everthing" will probably be selected, scroll down to and select "Managed sync data on Google Dashboard" A new window will open, scroll down to and select "Reset Sync" that will clear synced data from Google Server... Continue to next step to completely Uninstall Chrome.... Next. Uninstall Chrome: https://support.google.com/chrome/answer/95319?hl=en-GB follow those instructions, ensure the option to "Also delete your browsing data" is selected. <<--- Very important!! Navigate to C:\Users\Your user name\Appdata\Local from that folder delete the folder named Google (you will need to show hidden files/folders to see the folder Appdata) For XP that will be My Computer > C:\ Documents and Settings\Your User Name\Application Data\Roaming How to show hidden files and folders for windows: http://www.howtogeek.com/howto/windows-vista/show-hidden-files-and-folders-in-windows-vista/ Next, Install Google Chrome : Next, Import your Bookmarks... (instructions in the first step) Next, Install uBlock Origin for Chrome: https://chrome.google.com/webstore/detail/ublock-origin/cjpalhdlnbpafiamejdnhcphjbkeiagm?hl=en Does that help

[Throwaway_000001]

Issue appears to have been fixed!  Many thanks, and Happy Holidays!

[kevinf80]

Thanks for the update, good to hear your issues have been resolved..... Continue to clean up:

Right click on FRST here: C:\Users\Philip\Desktop\Lazaretto\FRST64.exe and rename uninstall.exe when complete right click on uninstall.exe and select "Run as Administrator" If you do not see the .exe appended that is because file extensions are hidden, in that case just rename FRST64 to uninstall That action will remove FRST and all created files and folders... Next, Remove all System Restore Points: https://www.tenforums.com/tutorials/33593-delete-system-restore-points-windows-10-a.html#option2 Create clean fresh Restore Point: http://www.thewindowsclub.com/create-system-restore-point Run Windows Disk Clean Up Utility - https://neosmart.net/wiki/disk-cleanup/ From there you should be good to go... Next, Read the following links to fully understand PC Security and Best Practices, you may find them useful.... Answers to Common Security Questions and best Practices Do I need a Registry Cleaner? Take care and surf safe Kevin...

 

[AdvancedSetup]

Glad we could help.

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Thanks