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Rootkit.Agent and Rootkit.TDSS


CapnNismo
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I have been trying to heal my two computers for the past 3 days and I am at my wits end. I have been reading these forums like crazy and after working with MBAM, Symantec and eTrust Pest Patrol while using COMODO Firewall, I have run out of ideas.

I have pretty much narrowed it down to this file called nissan.exe in a subfolder within C:\RECYCLER on both computers. One computer is an Acer Aspire 5600, the other an ASUS EEE PC 900.

Within MBAM on the Acer, it keeps saying that it finds a registry entry, says that it has been removed, but it is still there. That computer has nissan.exe within a RECYCLER subfolder. I also cannot install Adobe Flash Player now. Adobe says it has installed it, but YouTube and Facebook disagree. I don't know what the problem is.

On the ASUS, it's very much the same story, only MBAM is finding rootkit DLLs and SYS files. Up until today, it was unable to delete the registry entry and keep it gone, but it seems that after a Windows security update, MBAM was able to remove it. I haven't checked again since I reconnected to the Internet so that I could post here, but I haven't seen the registry reappear in regedit, though it may have a new name ... I briefly connected to the Net this morning to update MBAM and then disconnected to start the scanning so that way the virus(es) could not connect and multiply. Seems to have worked up until this point.

I have HijackThis logs for both computers that I recently made along with all the MBAM logs. Hopefully someone here can give me a hand in removing this.

Here is the HJT log for the ASUS:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 11:00:55, on 09.09.2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

D:\Programme\COMODO\COMODO Internet Security\cmdagent.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

D:\Programme\Symantec AntiVirus\DefWatch.exe

C:\WINDOWS\system32\svchost.exe

D:\Programme\Symantec AntiVirus\Rtvscan.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\RTHDCPL.EXE

C:\WINDOWS\system32\igfxtray.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Programme\Asus\EeePC ACPI\AsTray.exe

C:\Programme\Asus\EeePC ACPI\AsAcpiSvr.exe

C:\Programme\Elantech\ETDCtrl.exe

D:\PROGRA~2\SYMANT~1\VPTray.exe

D:\Programme\CA\eTrust PestPatrol\PPActiveDetection.exe

D:\Programme\COMODO\COMODO Internet Security\cfp.exe

C:\WINDOWS\system32\ctfmon.exe

D:\Programme\RocketDock\RocketDock.exe

C:\WINDOWS\system32\igfxsrvc.exe

C:\WINDOWS\system32\igfxext.exe

C:\Programme\Mozilla Firefox\firefox.exe

D:\Programme\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Programme\Gemeinsame Dateien\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - D:\Programme\Java\jre6\bin\jp2ssv.dll

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [AsusTray] C:\Programme\Asus\EeePC ACPI\AsTray.exe

O4 - HKLM\..\Run: [AsusACPIServer] C:\Programme\Asus\EeePC ACPI\AsAcpiSvr.exe

O4 - HKLM\..\Run: [ETDWare] C:\Programme\Elantech\ETDCtrl.exe

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe

O4 - HKLM\..\Run: [vptray] D:\PROGRA~2\SYMANT~1\VPTray.exe

O4 - HKLM\..\Run: [eTrustPPAP] "D:\Programme\CA\eTrust PestPatrol\PPActiveDetection.exe"

O4 - HKLM\..\Run: [COMODO Internet Security] "D:\Programme\COMODO\COMODO Internet Security\cfp.exe" -h

O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [RocketDock] "D:\Programme\RocketDock\RocketDock.exe"

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOKALER DIENST')

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETZWERKDIENST')

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O4 - Global Startup: AutoRun OSCleaner.lnk = ?

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe (file missing)

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe (file missing)

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1245323540031

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1245323528765

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\GEMEIN~1\Skype\SKYPE4~1.DLL

O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll

O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - D:\Programme\COMODO\COMODO Internet Security\cmdagent.exe

O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - D:\Programme\Symantec AntiVirus\DefWatch.exe

O23 - Service: Google Update Service (gupdate1c9f035e9ea689a) (gupdate1c9f035e9ea689a) - Google Inc. - C:\Programme\Google\Update\GoogleUpdate.exe

O23 - Service: SAVRoam (SavRoam) - symantec - D:\Programme\Symantec AntiVirus\SavRoam.exe

O23 - Service: Symantec AntiVirus - Symantec Corporation - D:\Programme\Symantec AntiVirus\Rtvscan.exe

--

End of file - 4699 bytes

Here is the one from the Acer:

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Here is the one from the Acer:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 11:24:17, on 09.09.2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\Programme\COMODO\COMODO Internet Security\cmdagent.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\Explorer.EXE

C:\PROGRA~1\SYMANT~1\VPTray.exe

C:\Programme\CA\eTrust PestPatrol\PPActiveDetection.exe

C:\Programme\ATI Technologies\ATI.ACE\cli.exe

C:\WINDOWS\RTHDCPL.EXE

C:\Programme\COMODO\COMODO Internet Security\cfp.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Programme\Symantec AntiVirus\DefWatch.exe

C:\Programme\Java\jre6\bin\jqs.exe

C:\Programme\Symantec AntiVirus\Rtvscan.exe

C:\WINDOWS\system32\wbem\wmiapsrv.exe

C:\Programme\ATI Technologies\ATI.ACE\cli.exe

C:\Programme\ATI Technologies\ATI.ACE\cli.exe

C:\Programme\Mozilla Firefox\firefox.exe

C:\Programme\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = www.google.at

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.tuwien.ac.at

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Programme\Gemeinsame Dateien\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Programme\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Programme\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe

O4 - HKLM\..\Run: [eTrustPPAP] "C:\Programme\CA\eTrust PestPatrol\PPActiveDetection.exe"

O4 - HKLM\..\Run: [ATICCC] "C:\Programme\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Programme\COMODO\COMODO Internet Security\cfp.exe" -h

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Programme\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOKALER DIENST')

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETZWERKDIENST')

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe

O14 - IERESET.INF: START_PAGE_URL=www.tuwien.ac.at

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1252347095515

O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Programme\COMODO\COMODO Internet Security\cmdagent.exe

O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Programme\Symantec AntiVirus\DefWatch.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Programme\Java\jre6\bin\jqs.exe

O23 - Service: SAVRoam (SavRoam) - symantec - C:\Programme\Symantec AntiVirus\SavRoam.exe

O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Programme\Symantec AntiVirus\Rtvscan.exe

--

End of file - 4664 bytes

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  • Root Admin

Please only post for one computer at a time. Disconnect or don't allow the 2 PC onto the same network with each other or with other clean computers.

Which computer do you want to work with? I'll assume the top one and if so then run the following.

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**

  1. If you are using Firefox, make sure that your download settings are as follows:
    • Tools->Options->Main tab
    • Set to "Always ask me where to Save the files".

[*]During the download, rename Combofix to Combo-Fix as follows:

CF_download_FF.gif

CF_download_rename.gif

[*]It is important you rename Combofix during the download, but not after.

[*]Please do not rename Combofix to other names, but only to the one indicated.

[*]Close any open browsers.

[*]Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

-----------------------------------------------------------

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

    -----------------------------------------------------------


  • Close any open browsers.
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

-----------------------------------------------------------

[*]Double click on combo-Fix.exe & follow the prompts.

[*]When finished, it will produce a report for you.

[*]Please post the "C:\Combo-Fix.txt" along with a new HijackThis log for further review.

**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**

If you still cannot get this to run, try booting into Safe Mode, and run it there.

To boot into Safe Mode, tap F8 after BIOS, and just before the Windows logo appears. A list of options will appear, select "Safe Mode."

If this doesn't work either, try the same method (above method), but name Combofix.exe to iexplore.exe instead, or winlogon.exe..

This because It also happens in some cases that malware blocks EVERY process except for what is in its own whitelist, so this whitelist also includes system important processes such as iexplore.exe, explorer.exe, winlogon.exe...

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Thanks so much for getting back to me, AS. I really appreciate you giving some of your time.

The following is all from the ASUS, the first computer.

OK, I ran ComboFix after turning off Comodo, Avira and Symantec Corporate Edition. It ran fine then did like a restart and started listing it finishing steps. It got to Step 17 and then froze. I left it for about 40 minutes and then turned the laptop off using the power button (just holding it down). I rebooted into Safe Mode and restarted ComboFix and it picked up doing the steps. Got into the 20s and then stopped and produced a log for me. Here is the Combo-Fix.txt log.

ComboFix 09-09-09.04 - David Wietstruk 10.09.2009 11:56.2.1 - NTFSx86 MINIMAL

Microsoft Windows XP Home Edition 5.1.2600.3.1252.49.1031.18.1015.845 [GMT 2:00]

ausgef

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  • Root Admin

STEP 01

Download but do not yet run ComboFix

If you have a previous version of Combofix.exe, delete it and download a fresh copy.

Download it to your DESKTOP - it MUST run from the Desktop

download.bleepingcomputer.com/sUBs/ComboFix.exe

subs.geekstogo.com/ComboFix.exe

Using your mouse, Highlight and then Right-click | Copy the entire contents of the Code box below, including blank lines

KILLALL::
Driver::
zblipo
File::
c:\windows\system32\drivers\odtkfejpuba.sys

Open a new Notepad session (Do not use a Word Processor or WordPad). Click "Format" and be certain that Word Wrap is not enabled. Right-click | Paste the Code box contents from above into Notepad. Click File, Save as..., and set the location to your Desktop, and enter (including quotation marks) as the filename: "CFscript.txt" .

Using your mouse, drag the new file CFscript.txt and drop it on the Combo-Fix.exe icon as shown:

CFScript.gif

  • Important: Have no other programs running. Your Task Bar should be clear of any program entries including your Browser.
  • Disconnect from the Internet.
  • Disable your Antivirus software. If it has Script Blocking features, please disable these as well.
  • A window may open with a series of Disclaimers. Accept the Disclaimers to start the fix.
  • It may identify that Recovery Console is not installed. Please accept when asked if you wish it to be installed.
    When the scan completes Notepad will open with with your results log open. Do a File, Exit.

A caution - Do not run Combofix more than once. Do not touch your mouse/keyboard until the scan has completed, as this may cause the process to stall or your computer to lock. The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop. Even when ComboFix appears to be doing nothing, look at your Drive light. If it is flashing, Combofix is still at work.

Post back the Combofix log on your next reply.

STEP 02

Please try to intstall and update MBAM 1.41 and do a Quick Scan

http://www.malwarebytes.org/mbam-download.php

Update and Scan with Malwarebytes' Anti-Malware

  • Start MalwareBytes AntiMalware (Vista users must Right click and choose RunAs Admin)
  • Please DO NOT run MBAM in Safe Mode unless requested to, you MUST run it in normal Windows mode.
    • Update Malwarebytes' Anti-Malware
    • Select the Update tab
    • Click Update

    [*]When the update is complete, select the Scanner tab

    [*]Select Perform quick scan, then click Scan.

    [*]When the scan is complete, click OK, then Show Results to view the results.

    [*]Be sure that everything is checked, and click Remove Selected.

    [*]When completed, a log will open in Notepad. please copy and paste the log into your next reply

    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Then post back the MBAM log

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Hey Advanced, did everything you told me and it worked like a charm. Malware didn't find a thing and ComboFix ran without a hiccup. After the original running of ComboFix, the computer ran peachy. No more hijacking of my Google search results, random Firefox or IE windows or anything. MBAM 1.40 didn't find anything, either. I never would have seen that last SYS file unless you said something. Much appreciated, bro!!!

Hopefully it's all gone now. Here are the logs:

ComboFix 09-09-11.03 - David Wietstruk 12.09.2009 15:13.3.1 - NTFSx86

Microsoft Windows XP Home Edition 5.1.2600.3.1252.49.1031.18.1015.579 [GMT 2:00]

ausgef

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  • Root Admin

Okay looks like you're all set now.

Please run the following to remove any tools that might have been used during the scaning and cleaning of your system.

STEP A

Uninstall ComboFix.exe

  • Click
    START
    then
    RUN

  • Now type
    Combofix /u
    (if you renamed Combofix.exe use that name instead)
    in the runbox and click OK. Note the
    space
    between the
    X
    and the
    /U
    , it needs to be there.

  • CF_Cleanup.png


  • When shown the disclaimer, Select "2"

Remove this folder C:\QooBox if the uninstall instructions don't work and delete Combofix.exe AND check your system time and reset if needed

I'll close your post soon so that other don't post into it and leave you with this information and suggestions.

So how did I get infected in the first place?

At this time your system appears to be clean. Nothing else in the logs indicates that you are still infected.

Now that you appear to be clean, please follow these simple steps in order to keep your computer clean and secure:

Remove all but the most recent Restore Point on Windows XP

You should
Create a New Restore Point
to prevent possible reinfection from an old one.

Some of the malware you picked up could have been saved in System Restore.

Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point.

Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to
"roll-back"
to a clean working state.

The easiest and safest way to do this is

:
  • Go to
    Start
    >
    Programs
    >
    Accessories
    >
    System Tools
    and click "
    System Restore
    ".

  • If the shortcut is missing you can also click on
    START
    >
    RUN
    > and type in
    %SystemRoot%\system32\restore\rstrui.exe
    and click OK

  • Choose the radio button marked "
    Create a Restore Point
    " on the first screen then click "
    Next
    ".

  • Give the new Restore Point a name, then click "
    Create
    ".

  • The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.

  • Then use the
    Disk Cleanup
    to remove all but the most recently created Restore Point.

  • Go to
    Start
    >
    Run
    and type:
    Cleanmgr.exe

  • Select the drive where Windows is installed and click "
    Ok
    ". Disk Cleanup will scan your files for several minutes, then open.

  • Click the "
    More Options
    " tab, then click the "
    Clean up
    " button under System Restore.

  • Click Ok. You will be prompted with "
    Are you sure you want to delete all but the most recent restore point?
    "

  • Click
    Yes
    , then click Ok.

  • Click
    Yes
    again when prompted with "
    Are you sure you want to perform these actions?
    "

  • Disk Cleanup will remove the files and close automatically.

  • On the
    Disk Cleanup
    tab, if the
    System Restore: Obsolete Data Stores
    entry is available remove them also.

  • These are files that were created before Windows was reformatted or reinstalled. They are obsolete and you can delete them.

selectdrivecleanup.pngselectdrivecleanup1.png

Additional information

Microsoft KB article: How to turn off and turn on System Restore in Windows XP

Bert Kinney's site: All about Windows System Restore

Here are some free programs I recommend that could help you improve your computer's security.

Install SpyWare Blaster

Download it from here

Find here the tutorial on how to use Spyware Blaster here

Install WinPatrol

Download it from here

Here you can find information about how WinPatrol works here

Install FireTrust SiteHound

You can find information and download it from here

Install hpHosts

Download it from here

hpHosts is a community managed and maintained hosts file that allows an additional layer of protection against access to ad,

tracking and malicious websites. This prevents your computer from connecting to these untrusted sites

by redirecting them to 127.0.0.1 which is your own local computer.

hpHosts Support Forum

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.

You can use one of these sites to check if any updates are needed for your pc.

Secunia Software Inspector

F-secure Health Check

Visit Microsoft often to get the latest updates for your computer.

http://www.update.microsoft.com

Note 1: If you are running Windows XP SP2, you should upgrade to SP3.

Note 2: Users of Norton Internet Security 2008 should uninstall the software before they install Service Pack 3.

The security suite can then be reinstalled afterwards.

The windows firewall is not sufficient to protect your system. It doesn't monitor outgoing traffic and this is a must.

I recommend Online Armor Free

A little outdated but good reading on how to prevent Malware

Keep safe online and happy surfing.

Since this issue is resolved I will close the thread to prevent others from posting into it. If you need assistance please start your own topic and someone will be happy to assist you.

The fixes and advice in this thread are for this machine only. Do not apply to your machine unless you Fully Understand how these programs work and what you're doing. Please start a thread of your own and someone will be happy to help you, just follow the Pre-Hijackthis instructions found here before posting Pre- HJT Post Instructions

Also don't forget that we offer FREE assistance with General PC questions and repair here PC Help

If you're pleased with the product Malwarebytes and the service provided you, please let your friends, family, and co-workers know. http://www.malwarebytes.org

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