Rupert24 Posted December 16, 2018 ID:1287497 Share Posted December 16, 2018 Greetings everybody You see i've analized my computer to see all works perfectly but adware cleaner show me this: However malwarebytes software as kaspersky in their analisis are clear, just adware cleaner, so, before even think about to do anything about it, prefer ask: this are pups or not? because it seems part of the OS, but prefer ask best regards Link to post Share on other sites More sharing options...
Staff Malwarebytes Posted December 16, 2018 Staff ID:1287498 Share Posted December 16, 2018 ***This is an automated reply*** Hi, Thanks for posting in the Malwarebytes 3 Help forum. If you are having technical issues with our Windows product, please do the following: Spoiler If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply: NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download Malwarebytes Support Tool Once the file is downloaded, open your Downloads folder/location of the downloaded file Double-click mb-support-X.X.X.XXXX.exe to run the program You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent. Place a checkmark next to Accept License Agreement and click Next You will be presented with a page stating, "Get Started!" Click the Advanced tab Click the Gather Logs button A progress bar will appear and the program will proceed with getting logs from your computer Upon completion, click a file named mbst-grab-results.zip will be saved to your Desktop. Click OK Please attach the file in your next reply. Before submitting your reply, be sure to enable "Notify me of replies" like so: Click "Reveal Hidden Contents" below for details on how to attach a file: Spoiler To save attachments, please click the link as shown below. You can click and drag the files to this bar or you can click the choose files, then browse to where your files are located, select them and click the Open button. One of our experts will be able to assist you shortly. If you are having licensing issues, please do the following: Spoiler For any of these issues: Renewals Refunds (including double billing) Cancellations Update Billing Info Multiple Transactions Consumer Purchases Transaction Receipt Please contact our support team at https://support.malwarebytes.com/community/consumer/pages/contact-us to get help If you need help looking up your license details, please head here: https://support.malwarebytes.com/docs/DOC-1264 Thanks in advance for your patience. -The Malwarebytes Forum Team Link to post Share on other sites More sharing options...
exile360 Posted December 16, 2018 ID:1287509 Share Posted December 16, 2018 Greetings, I couldn't find much about it, but it seems that entry is related to the Media Player Codec Pack, so if you've installed that, then that's where it came from. It appears only a few security vendors detect it at the moment so it most likely is a false positive. You can see a VirusTotal scan of the file here. Link to post Share on other sites More sharing options...
Rupert24 Posted December 18, 2018 Author ID:1287857 Share Posted December 18, 2018 On 12/16/2018 at 4:37 PM, exile360 said: Greetings, I couldn't find much about it, but it seems that entry is related to the Media Player Codec Pack, so if you've installed that, then that's where it came from. It appears only a few security vendors detect it at the moment so it most likely is a false positive. You can see a VirusTotal scan of the file here. Yes i have installed Media Player Codec Pack, but then both results are for the same reason? for the packs? regards Link to post Share on other sites More sharing options...
exile360 Posted December 18, 2018 ID:1287917 Share Posted December 18, 2018 Probably yeah, or just the fact that it's a not too commonly installed file. @Elisabeth and/or @fr33tux could one of you take a look please? They both work on ADWCleaner and should be able to determine pretty quickly why this is being detected. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted December 19, 2018 Root Admin ID:1287952 Share Posted December 19, 2018 This is from a very old 2014 entry. Basically, the program should not have altered that key. No, it's not dangerous to your computer it's more a warning. If you're happy with it then leave it be and ignore it. It was part of a rule to remove items long ago. Link to post Share on other sites More sharing options...
Rupert24 Posted December 19, 2018 Author ID:1288029 Share Posted December 19, 2018 14 hours ago, AdvancedSetup said: This is from a very old 2014 entry. Basically, the program should not have altered that key. No, it's not dangerous to your computer it's more a warning. If you're happy with it then leave it be and ignore it. It was part of a rule to remove items long ago. If it's not dangerous can i add those links to the ignore list for they do not appear in further analysis? Link to post Share on other sites More sharing options...
Firefox Posted December 19, 2018 ID:1288038 Share Posted December 19, 2018 @AdvancedSetup basically answered your question in the part you quoted 1 hour ago, Rupert24 said: If it's not dangerous can i add those links to the ignore list for they do not appear in further analysis? You can see how to ignore the detection, in the KB article below... Malwarebytes for Windows detected a Potentially Unwanted Modification Link to post Share on other sites More sharing options...
Rupert24 Posted December 20, 2018 Author ID:1288170 Share Posted December 20, 2018 8 hours ago, Firefox said: @AdvancedSetup basically answered your question in the part you quoted You can see how to ignore the detection, in the KB article below... Malwarebytes for Windows detected a Potentially Unwanted Modification Thanks for your answer buddy but in this case i'm talking about malwarebytes adwcleaner, the process it's the same? Link to post Share on other sites More sharing options...
exile360 Posted December 20, 2018 ID:1288173 Share Posted December 20, 2018 You can exclude any item detected by ADWCleaner by right-clicking on it in the scan results and selecting the option to ignore it. This is also made easier by the fact that detections are grouped by family, so if multiple detections came from a single program having many traces/components detected, you can right-click on the parent entry and exclude it along with all child entries below it. Link to post Share on other sites More sharing options...
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