Juannz Posted December 15, 2018 ID:1287240 Share Posted December 15, 2018 Hey every time I turn on my computer a chinese360 pops up, it's not a program but it's like an installer. Please help Link to post Share on other sites More sharing options...
Juannz Posted December 15, 2018 Author ID:1287241 Share Posted December 15, 2018 Just now, Juannz said: Hey every time I turn on my computer a chinese360 pops up, it's not a program but it's like an installer. Please help I tried going to the file location and deleting it but it kept on popping up when I start my computer, I even ran Malwarebytes, CCleaner, Rkill, Hitmanpro, and SUPERantiSpyware. And it failed to detect and I won't be able to find it. Link to post Share on other sites More sharing options...
kevinf80 Posted December 15, 2018 ID:1287249 Share Posted December 15, 2018 (edited) Hello Juannz and welcome to Malwarebytes, Continue with the following: Download and save Adiag to your Desktop, https://www.adlice.com/download/diag/ Right click and select "Run as Administrator" on the first window select Scan Make sure all items are checkmarked, then select Start Scan Do not use your PC as the scan progresses If malicious entries are found select Reports, if not close our the application. In the reports window select "Malicious Only" then "Report" In the new window select "Export" then "Text File" name that file Adiag1 and save to your desktop. Close that window. You will be back to main interface, select "Display all" then "Report" In the new window select "Export" then "Text File" name that file Adiag2 and save to your desktop. Close that window, then close out Adiag Attach Adiag 1 and 2 to your reply. Next, Run the following: Download Farbar Recovery Scan Tool and save it to your desktop. Alternative download option: http://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.htmlNote: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way... Be aware FRST must be run from an account with Administrator status... Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.) Make sure Addition.txt is checkmarked under "Optional scans" Press Scan button to run the tool.... It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The tool will also make a log named (Addition.txt) Please attach that log to your reply. Thank you, Kevin.. Edited December 15, 2018 by kevinf80 Link to post Share on other sites More sharing options...
kevinf80 Posted December 18, 2018 ID:1287924 Share Posted December 18, 2018 Do you still need assistance...? Link to post Share on other sites More sharing options...
kevinf80 Posted December 26, 2018 ID:1289116 Share Posted December 26, 2018 Due to the lack of feedback, this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread. Thanks Link to post Share on other sites More sharing options...
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