Jump to content
Kiri777

Can't remove the trojan from the infected app as it is a system application

Recommended Posts

I can't remove the trojan which is found by malwarebytes. It got infected on the system updater as icon had also got transformed. I had tried my best to disable it but failed to do it. The trojan found was Trojan.HiddenAds.Acl

It do redirect my browser pages to cobalten .com and naga adeigi. Com. Don't know if it's because of other file. . I had seen same with my computer too but malwarebytes had fixed it as it is pup. Please help me with the same

Screenshot_20181215-010537.jpeg

Screenshot_20181215-010551.jpeg

Screenshot_20181215-010735.jpeg

Share this post


Link to post
Share on other sites

Hi @Kiri777,

You can use the methods highlighted here to remove:

Also, if you send an Apps Report I can look further into this infection and provide guidance.

To send an Apps Report with Malwarebytes for Android use the following instructions.

1.Open the Malwarebytes for Android app.

2.Tap the Menu icon.

3. Tap Your apps.

4. Tap three lines icon in upper right corner.

5. Tap Send to support

Choose an email app to send Apps Report.

Your email app will open with the Apps Report included. Send the Apps Report to create a ticket.

PM me the email used and/or the ticket number assigned.

Nathan

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.